Bartender

Heartwood Collection; Cheltenham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A vibrant hospitality group in Cheltenham is seeking a Bartender to join their passionate team. You will deliver exceptional customer service in a welcoming environment, making guests feel special. The ideal candidate is flexible, reliable, and over the age of 18. This role offers competitive pay based on National Living Wage plus other benefits including discounts and bonuses. Join a company with a strong culture and growth opportunities.

Benefits

Pay based on National Living Wage + TRONC

Bespoke training and development

Employee Assistance Program

Instant pay access through EarlyPay

Enhanced Maternity & Paternity leave

Up to £1,500 Referral Bonus

50% off food at any location

Birthday gift and Long Service Recognition

Discounts on retailers via Reward Gateway

Cycle to Work Scheme

Qualifications

• Must be over the age of 18 to serve alcohol.
• Passionate about delivering excellent service.
• Experience in a customer-facing role is desirable.

Responsibilities

• Deliver excellent service to guests.
• Ensure a welcoming atmosphere in the pub.
• Make drinks and serve customers.

Skills

Interpersonal skills

Flexible and reliable

Flair for drinks

Job description

Bartender

At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a Bartender.

We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer

• Pay is based on National Living Wage + TRONC
• Bespoke training and development through our Stepping Stones programme
• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You

• You're a people person with great interpersonal skills and love making guests feel special
• You're flexible, reliable, and passionate about delivering excellent service
• You must be over the age of 18 to serve alcohol and have a flair for drinks

Heartwood Collection is a multi-award-winning hospitality group:

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• Best Pub Brand/ Concept at the Publican Awards 2025

At Heartwood Collection, we're excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there's never been a better time to join us. We're committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that's warm, genuine, and full of life.

The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months' average.

Please note, we cannot take applications from overseas or that require sponsorship.

Heartwood Collection
Cheltenham, UK
Permanent

Published on 23 Sep 2025