Barista Supervisor

OCS Group Limited; Digswell; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading service provider in the United Kingdom is seeking a Café Supervisor to oversee daily operations in a workplace café. You will ensure high standards of service, train barista staff and maintain a welcoming environment. This full-time role requires previous supervisory experience, excellent communication skills, and a friendly demeanor. Competitive benefits include a pension scheme, access to employee discounts, and ongoing training opportunities.

Benefits

Pension scheme

Access to high street discounts

Training and Development

Cycle to work scheme

24-7 Wellbeing Support

Qualifications

• Previous experience as a barista and in a supervisory role.
• Must have the right to work in the UK.
• Friendly and professional demeanor when interacting with guests and clients.

Responsibilities

• Ensure agreed standards of service are maintained.
• Supervise and train barista staff.
• Manage inventory and order supplies.
• Maintain cleanliness and organisation of the café area.
• Prepare and serve coffee, tea, and hot food items.
• Interact with clients to ensure satisfaction.

Skills

Excellent communication skills

Attention to detail

Strong interpersonal skills

Ability to prioritize tasks

Job description

You will supervise a team in providing exceptional service for all coffee and beverage needs within our workplace café. This includes overseeing daily operations, ensuring high standards of service, and maintaining a welcoming environment. This is a full-time role, Monday to Friday.

Responsibilities

• Ensure agreed standards of service are maintained in all areas and guests are treated professionally and courteously at all times.
• Supervise and train barista staff to ensure consistent quality and service.
• Manage inventory and order supplies as needed.
• Maintain cleanliness and organisation of the café area.
• Prepare and serve a variety of coffee and tea beverages to guests.
• Prepare and serve hot food items to guests, ensuring quality and presentation standards are met.
• Interact with clients and guests to ensure satisfaction and address any concerns.
• Use equipment correctly and report any faults to the Catering Manager.

Qualifications

• Carry out any reasonable request made by a member of management.
• Must have the right to work in the UK.
• Previous experience as a barista and in a supervisory role.
• Excellent communication skills and attention to detail.
• Ability to work to deadlines and prioritise tasks.
• Strong interpersonal skills and the ability to work collaboratively with different departments.
• Friendly and professional demeanor when interacting with guests and clients.

Benefits

• A pension scheme – eligibility rules apply.
• Access to high street discounts.
• Access to low interest loans.
• Recognition scheme 'OCS Stars' – monetary rewards given to top performers.
• Training and Development – apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme.
• Long Service Awards.
• Cycle to work scheme – discounted bicycles.
• Access to our Employee Assistance Programme – 24-7 Wellbeing Support.