Barista - London Soho

Dr. Martens; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A dynamic retail brand is seeking a Barista for their new café in London. The role emphasizes high-quality coffee preparation, customer service, and creating an inclusive environment. Candidates should have experience in food hygiene standards and strong communication skills. This position offers opportunities for career growth and includes generous perks such as discounted footwear and bonus incentives.

Benefits

Bonus incentives

Welcome pair of Docs

65% off all footwear

50% off all accessories

2 paid volunteer days per year

Generous holiday allowance

Matched pension contributions

Complimentary access to virtual GP

Opportunities for growth

Qualifications

• Experience in coffee preparation and customer service.
• Ability to maintain high hygiene and food presentation standards.
• Strong communication skills for storytelling and engagement.

Responsibilities

• Serve high-quality coffee using premium beans and equipment.
• Support light food preparation and service.
• Create a welcoming, inclusive café environment.

Skills

High-quality coffee preparation

Customer service

Food hygiene standards

Team collaboration

Job description

Overview

Dr. Martens is a globally recognisable and culturally influential British brand, with over 65 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We’re opening a new kind of Dr. Martens store — one that blends retail, culture, and community. As part of this, we’re launching a café space that reflects the same spirit as our boots: bold, crafted, and full of character. We’re looking for Baristas who bring energy, personality, and pride to every cup.

At Dr. Martens, we live and breathe our 3 core values — they’re at the heart of who we are. They never stand alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE. Our values also underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people.

Barista – London Brewer St

• Serve high-quality coffee using premium beans and equipment, with care and consistency.
• Support light food prep and service, maintaining high hygiene and presentation standards.
• Create a welcoming, inclusive café environment that reflects the spirit of Dr. Martens.
• Flex between café and retail space when needed, supporting activations and customer experience.
• Bring energy and storytelling to every interaction — whether it’s about coffee or culture.

Your technical capability will go hand in hand with our DM Way success factors:

• Develop: create an environment that empowers and nurtures future talent by delegating, understanding next generation needs, and ensuring long-term team growth
• Lead: set a clear vision with plans and goals, cultivating a high-performance culture that drives positive change and inspires enthusiasm for DM’s future.
• Explore: place the consumer at the heart of strategy, decisions, and communications while analysing market trends and competition relevant to your role.
• Invent: champion progress, innovation, and change, driving collaboration across teams to enhance effectiveness and implement new ideas.
• Connect: promote inclusivity and collaboration, build strong internal and external networks, and streamline processes to align cross-functional efforts and drive growth.
• Influence: communicate difficult messages clearly and assertively, balancing data and emotion to influence, and build a collective movement toward common goals by selling a compelling vision.
• Drive: cultivate a culture of entrepreneurial spirit and high performance, inspiring teams to overcome obstacles, embrace challenges, and continuously improve while delivering results
• Organise: balance long-term strategic change with short-term business needs by setting clear roles, expectations, and measures for the team.

WHAT’S IN IT FOR YOU?

• Bonus incentives
• Welcome pair of Docs
• 65% off all footwear
• 50% off all accessories
• 2 paid volunteer days per year
• Generous holiday allowance
• Matched pension contributions
• Complimentary access to virtual GP via the RetailTrust
• Opportunities for growth
• Access to our Employee Assistance Programme & Mental Health First Aiders

Interested? Apply now!

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.