Barista - Costa

Moto Hospitality; Thatcham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A well-known coffee shop chain in Thatcham is looking for enthusiastic individuals to join as Customer Service Assistants (Baristas). You will be responsible for preparing beverages and providing exceptional customer service. The role offers extensive benefits including a generous bonus scheme, colleague discounts, and development opportunities. No prior experience is required, and training will be provided.

Benefits

Up to £440 annual bonus scheme

Up to 60% discount on selected brands

Enhanced benefits including pension and sick pay

Development opportunities with funded qualifications

Weekly pay

Qualifications

• Enthusiastic team player ready to learn new skills.
• Good communication skills for customer interaction.
• Ability to maintain cleanliness and product quality.

Responsibilities

• Produce coffees and teas to brand standards.
• Provide exceptional customer service.
• Handle customer inquiries and operate tills.

Job description

£12.35 per hour

Address: Chieveley Services, M4, Oxford Rd, Hermitage, Thatcham RG18 9XX

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea, and specialty beverages while delivering exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Baristas:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA a fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Barista:

• Producing coffees, teas, frappes, and more, as well as serving food to brand standards
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include crew member, team member, retail assistant, or customer service assistant. You might even be looking for a career change as a carer, cleaner, warehouse assistant, or café worker. We’d love to hear from you!

Hourly rates of pay may differ for under 18s.

Where our customer’s journey pauses, yours just begins.

Apply today

• Please note internally this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).

Want to know what it's like to work for us? Find out from our colleague Fabiana.