Barista - Costa

Moto Hospitality; Cardiff; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading coffee shop chain in Cardiff is seeking enthusiastic individuals for a Barista role. The position offers competitive pay, flexible hours, and no prior experience is required, as training will be provided. You will be responsible for preparing beverages and delivering excellent customer service, while also maintaining store cleanliness and standards. Apply today and join a dynamic team that values your contribution.

Benefits

Annual bonus scheme

Up to 60% discount at partnered brands

Enhanced benefits including pension and sick pay

Weekly Pay

Qualifications

• No specific experience required; skills will be taught.
• Ability to handle customer enquiries effectively.
• Must maintain standards around product quality.

Responsibilities

• Produce coffees, teas, and frappes, serving food to standards.
• Maintain stock levels and replenish displays.
• Operate tills and process orders.

Skills

Exceptional customer service

Enthusiasm

Ability to work in a team

Job description

Overview

£12.40 per hour - 14/28 Hours per week. Weekends Required, 3pm - 11pm Shifts Primarily. Address: Cardiff Services, M4 Junction 33, Pontyclun CF72 8SA.

About the role

Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills, we’ll teach you everything you need to know.

What we offer our Baristas

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Barista

• Producing coffees, teas, frappes and more, as well as serving food to brand standards
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant or a café worker, we’d love to hear from you!

Hourly rates of pay may differ for under 18’s

Where our customer’s journey pauses, yours just begins

Apply today

• Please note internally this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)

Want to know what it's like to work for us? Find out from our colleague Fabiana