Bar & Restaurant Operations Manager

Hilton Worldwide, Inc.; Birmingham; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading hospitality company in Birmingham is seeking a Gild Bar & Restaurant Manager to oversee bar operations and ensure exceptional guest service. The ideal candidate will have management experience in Food & Beverage and the ability to meet financial targets. Responsibilities include recruiting and training staff, managing budgets, and driving sales. This role offers competitive rewards including travel discounts, health cover, and 28 days of holiday plus bank holidays.

Benefits

Smart uniform provided and laundered

Free healthy and high-quality meals when on duty

Travel discounts

Referral programme

Dental and health cover

High-street discounts

Free car park

Subsidised taxi

28 days holiday plus bank holidays (increasing to 33 days)

Guest experience day

Modern inclusive team member areas

Qualifications

• Management experience in food and beverage operations.
• Ability to meet financial and brand standards.
• Willingness to develop team members and self.

Responsibilities

• Manage Bar operations.
• Maintain exceptional levels of customer service.
• Recruit, manage, train and develop the Restaurant team.
• Manage guest queries in a timely and efficient manner.
• Work within budgeted guidelines in relation to food and payroll.
• Drive sales to maximise budgeted revenue.
• Develop menus with other members of the Food & Beverage team.
• Accountable for monthly stock takes.
• Incentivise team members to maximise sales and revenue.
• Set departmental targets, work schedules, budgets and procedures.
• Evaluate guest satisfaction levels with a focus on continuous improvement.
• Ensure communication meetings are conducted and post-meeting minutes generated.
• Be environmentally aware.
• Assist other departments wherever necessary and maintain good working relationships.
• Comply with hotel security, fire regulations and all health and safety legislation.

Skills

Management experience in Food & Beverage

Ability to meet financial targets

Ability to comply with all Food & Beverage brand standards

Ability to work under pressure

Willingness to develop team members and self

Flexibility to respond to a range of different work situations

Job description

A leading hospitality company in Birmingham is seeking a Gild Bar & Restaurant Manager to oversee bar operations and ensure exceptional guest service. The ideal candidate will have management experience in Food & Beverage and the ability to meet financial targets. Responsibilities include recruiting and training staff, managing budgets, and driving sales. This role offers competitive rewards including travel discounts, health cover, and 28 days of holiday plus bank holidays.