Bar Manager - Harrogate

Grantley Hall; Harrogate; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel in Harrogate is seeking a dedicated Bar Manager to ensure outstanding service and manage bar operations. You will lead a team, create innovative cocktails, and maintain high standards of health and safety. The role offers competitive tips and comprehensive benefits, including career development opportunities and an exceptional working environment.

Benefits

Tips typically over £200 per month

Complimentary meals whilst on duty

31 days annual leave

Employee Assistance Programme

Discounted stays at Grantley Hall

Qualifications

• Experience in delivering high-quality customer service.
• Hands-on approach and proactive attitude.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Manage and provide direction to bar employees during shifts.
• Ensure impeccable customer service.
• Supervise stock management and compliance with health standards.

Skills

Customer service ethos

Beverage knowledge (wines, cocktails)

Communication skills

Ability to mentor junior staff

Detail-oriented

Job description

• Providing a friendly, courteous and professional service at all times
• Manage and provide direction to all bar employees during shifts
• Ensure each customer receives impeccable service
• Contributing to the creation of new cocktails
• Delegating tasks and checking their execution
• Possessing a depth beverage knowledge such as wines, cocktails and spirits
• Supervise the set up and breakdown of the Bar.
• Undertake monthly stock takes and overseeing and ordering of stock
• Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings

  Hands on approach to work, always being productive and looking to improve

• Have a real flair and passion for service and working with quality products and interesting drinks menus
• Personality combined with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues
• Enthusiastic, quick thinking and welcoming personality
• A great knowledge of food and wine
• Ability to mentor and supervises a junior staff
• Ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery
• Detail orientated and drives standards
• Possess a positive attitude and a desire to learn
• Ability to meet deadlines and work under pressure
• Friendly, courteous and helpful with excellent communication skills
• Motivated to go the extra mile for guests and colleagues
• Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team

  Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting‑edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

• We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:
  • Tips typically over £200 per month (£2,400 per year)
  • Complimentary bespoke uniform and chef whites
  • Complimentary meals whilst on duty
  • Refer a Friend bonus – Earn up to £1,000
  • Complimentary employee car parking
  • Complimentary state‑of‑the‑art onsite gym – with personal trainer support
  • 31 days annual leave (including bank holidays) increasing with service
  • Professional development opportunities at all levels
  • Reimbursement on work shoes, sight tests and professional memberships
  • Modern and spacious discounted live‑in accommodation for eligible roles
  • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees to do more with their money and help their wellbeing by providing access to a wide range of standout wellbeing support.
  • We celebrate success with an annual awards ceremony as well as team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
  • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite
  • Team Member of the Month Awards
  • Discount on Grantley Hall Restaurants, Spa products and Gift Shop
  • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels
  • Cycle to work scheme
  • Access to Wagestream, allowing you to instantly access your wages
  • Simplyhealth – Health cash plan