Bar and Waiting Team Member

Hydes Brewery; Chester; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A well-established hospitality company is looking for a customer-focused individual in Chester to enhance customer experiences. Responsibilities include increasing sales through friendly service, maintaining cleanliness, and ensuring customer satisfaction. The role offers flexible hours and a competitive wage up to £12.21 per hour plus tips, alongside great benefits such as discounts, paid breaks, and development opportunities. Join a supportive team that values your contributions and encourages your growth.

Benefits

Weekly pay

Discounts Platform

Paid breaks

50% discount off food

50% off accommodation

Pension plan

Employee assistance programme

Qualifications

• Ability to provide friendly service and engage customers in conversation.
• Attention to detail in serving the correct orders and handling allergens.
• Willingness to undergo training and skill development.

Responsibilities

• Increase sales through friendly service and recommendations.
• Maintain cleanliness of tables and seating areas.
• Deliver excellent customer service as part of a team.
• Ensure correct orders and attention to allergens.
• Participate in ongoing training and skills development.

Skills

Friendly service

Attention to detail

Teamwork

Job description

Overview

Your role will be crucial in ensuring the happiness of our customers, and responsibilities will include;

Responsibilities

• Increasing sales through friendly service and conversation, and recommending dishes, and accompanying drinks.
• Ensuring the cleanliness of tables and seating areas meet our high standards for every customer you greet in both the bar and restaurant areas.
• Working as part of a team to deliver excellent standards of customer service, ensuring each and every customer receives the best service possible.
• Attention to detail to ensure you serve the customer with the correct order every time and pay particular attention to allergens.
• Undertaking continual training to develop your skills and knowledge.

The Jolly Thresher is located in Lymm - a picturesque village adjacent to the Bridgewater Canal, leading to a variety of customers, both locals and tourists who visit the site. The site has a huge outside area, which has lots of potential as well as a dedicated dining area inside where customers can enjoy the extensive fresh food menu. This site also has cosy drinking areas, with huge fireplaces.

About Hydes

Established in 1863, Hydes Brewery is based in Manchester and has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool. Hydes' vision is to deliver exceptional hospitality, and it's our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams. Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities. Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.

Benefits, Hours and Additional Information

Up to 12.21ph + Tips + some great benefits including: Weekly pay, Discounts Platform, 24/7 access to GP online, paid breaks, uniform or allowance provided, 50% discount off food for up to 6 people, 50% off accommodation, pension plan, employee assistance programme offering 24/7 support and advice. What hours will you be working? Flexible working hours - from 1 shift / 6 hours a week upwards including evenings and weekends with flexible shifts.