Bar and Waiting Staff

Marston's PLC; Hollywater; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading pub company in Hollywater seeks a Bar and Waiting team member to serve food and drinks and provide excellent customer service. You'll enjoy benefits like flexible hours, career progression, and discounts at pubs and restaurants. Ideal candidates are passionate about service and supporting a team atmosphere.

Benefits

30% off at all our pubs, restaurants, and hotels

Training and development opportunities

Private healthcare (where applicable)

Bonus opportunities

Qualifications

• Passion for providing excellent customer service.
• Ability to work in a dynamic team.
• Willingness to learn and grow within the role.

Responsibilities

• Take orders, serve, and upsell food and drinks.
• Support team members wherever needed.
• Maintain a vibrant and welcoming atmosphere.

Skills

Customer service

Teamwork

Upselling

Communication

Job description

Overview

As part of our Bar and Waiting team you'll be the face of our pubs, creating and maintaining a vibrant and welcoming atmosphere.

Responsibilities

• Be responsible for taking orders, serving and upselling our food and drinks
• Be passionate about providing brilliant customer service
• Care about the wider team, turning your hand to support wherever needed
• Gain people, marketing and operational skills whilst getting paid for it
• Be encouraged to grow and develop whilst achieving a long-term career (if that's what you’re after)

What you get from us

• 25 hours per week with reliable hours contract and flexible/part-time hours
• Progression opportunities
• Privilege card discount (30% off at all our pubs, restaurants, and hotels)
• Marston’s Rewards
• £4.50 meal deal option whilst on shift
• Access to a range of high street discounts and cashback offers
• Apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Wellbeing support through the Licensed Trade Charity
• Training and development with dedicated L&D teams and e-learning platforms
• Private healthcare (where applicable) and a company contributory pension scheme for salaried roles
• Bonus opportunities for pub management, operations and sales roles; discretionary bonus for support centre teams
• Recognition of long service with awards for key anniversaries

Note: Accommodation may be available on-site for some General Manager roles. This information reflects current benefits and may be subject to change.