Banking Concierge: Customer Service & Personal Banker (12‑Month)

NatWest Group; Greater London; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading financial services provider is looking for a Customer Service Personal Banker in Kingston upon Thames. This role involves guiding customers, completing banking requests, and providing exceptional service. The ideal candidate will be motivated, have strong communication skills, and a customer-centric approach. You'll receive comprehensive training and a competitive salary, with an opportunity for career development within the company. Flexibility in working hours is required.

Benefits

Healthcare and lifestyle benefits

Generous holiday entitlement of 33 days

Monthly contribution to retirement fund

Qualifications

• Motivated and driven to develop your career.
• Commitment to develop new skills and responsibilities.
• Passion for customer service.

Responsibilities

• Guide and support branch customers with banking needs.
• Complete general banking requests such as payments and transfers.
• Identify opportunities to help customers with financial products.

Skills

Strong communication skills

Customer centric approach

Attention to detail

Interpersonal skills

Ability to thrive under pressure

Job description

A leading financial services provider is looking for a Customer Service Personal Banker in Kingston upon Thames. This role involves guiding customers, completing banking requests, and providing exceptional service. The ideal candidate will be motivated, have strong communication skills, and a customer-centric approach. You'll receive comprehensive training and a competitive salary, with an opportunity for career development within the company. Flexibility in working hours is required.