Bank Project Worker

Sanctuary Group; Exeter; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading housing support organization in Exeter is seeking a Bank Project Worker to support individuals facing homelessness. The role involves providing personalized assistance, assessing needs, and maintaining high-quality records. Candidates should have experience working with vulnerable adults and be willing to work towards NVQ3 in Health and Social Care. The position offers various learning opportunities and a focus on equality and diversity.

Benefits

Online discounts and rewards

Health and well-being plans

Learning and development opportunities

Qualifications

• Experience of working with adults who have faced homelessness.
• Ability to maintain personal choice, privacy, and dignity for customers.
• Willingness to work towards NVQ3 in Health and Social Care.

Responsibilities

• Provide support to encourage customer independence.
• Assess customer needs and write support plans.
• Liaise with external support links to improve customer health and confidence.

Skills

Experience with adults experiencing homelessness

Enthusiastic and flexible

Strong organisational skills

Ability to work as part of a team

Functional literacy and numeracy

Ability to react quickly to changing priorities

Education

NVQ3 in Health and Social Care or equivalent

Job description

Sanctuary Supported Living is delighted to be recruiting for a Bank Project Worker at our Homelessness Service at Howell Road in Exeter.

We specialise in delivering a wide range of personalised housing, tenancy, and support services to help people across England to live as independently as possible.

The role of Bank Project Worker will include:

• Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence
• Assessing customers’ needs by writing and updating support plans
• Being a first point of call to receive and direct all customer queries
• Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity
• Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment and education
• Handling occasional emergency situations
• Keeping accurate and high-quality written records

Skills and experiences:

• Experience of working with adults who have experienced homelessness
• Enthusiastic and flexible with a strong “can-do” attitude
• Ability to work as part of a team and on own initiative
• Strong organisational skills as well as functional literacy and numeracy
• Ability to react quickly to changing priorities whilst working to deadlines and targets
• NVQ3 in Health and Social Care, or willingness to work towards is essential

What we offer:

• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• A wide range of learning and development opportunities

Equality and Diversity

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy.

We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. We are only currently accepting applications from those with the right to work in the UK.