Bank Admin Assistant

Cinnamon Care Collection; Chichester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading care home group in Chichester is seeking an experienced Admin Assistant/Receptionist for a bank contract. This role involves greeting visitors, handling phone enquiries, and providing administrative support, particularly in HR. Candidates should possess excellent customer service skills, IT literacy, and a professional phone manner. The position offers flexible working arrangements, with rotas planned in advance and competitive hourly pay plus benefits.

Benefits

Company benefits

Flexible scheduling

Qualifications

• Must have previous telephone experience.
• Ability to provide excellent reception and admin support.
• Competence in HR-related administration tasks.

Responsibilities

• Welcome and greet visitors professionally.
• Answer telephone and respond to enquiries.
• Assist with recruitment tasks and CV sifting.
• Organise internal meetings and coordinate staff meals.

Skills

Excellent customer service skills

IT literacy

Professional telephone manner

Good communication skills

Job description

Admin Assistant/Receptionist

£12.39 Per Hour Plus Company Benefits

Bank Contract

A Top 20 Care Home Group 2025!

Awarded 'One of the UK’s Best Companies to Work For’

Lakeview Grange is a luxurious 55 bedded stunning residential and dementia care home based in Chichester, West Sussex.

We are looking for an Administration Assistant/Receptionist to work on an 'as and when' basis to cover annual leave and Ad Hoc sickness. Rotas are planned in advance so you will be given notice of days/weeks needing to be worked.

You will be the first point of contact at the home and this role requires someone who has a range of skills with good IT experience and attention to detail. Rotas are worked out in advance so you will be given notice of which days/weeks you'll be needed to work.

In addition to reception duties you will provide additional administration support to the Home Administrator on a daily basis - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator's absence.

Main Responsibilities

• Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
• In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
• Organise internal meetings and ensure that any requirements have actioned
• Coordinate the staff meal process as applicable to the individual home
• Respond to any emergency situations as requested by the home
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained

Person Specification

• Excellent customer service skills
• IT literacy - competent with the use of systems
• Previous telephone experience
• Professional telephone manner
• Knowledge of general administration
• Good communication skills
• Neat and well presented
• Excellent written and verbal English