Band 7 Senior Complex Discharge Navigator | Royal Free London NHS Foundation Trust

Royal Free London NHS Foundation Trust; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading NHS organization is seeking a Senior Complex Discharge Navigator to manage complex patient discharges and oversee a team of coordinators. Candidates should be experienced and self-motivated, eager to provide oversight and support for complex cases. The role includes directing multidisciplinary teams and providing expert advice during discharges. Flexible hours and generous benefits are offered.

Benefits

Flexible hours

Generous benefits

Career development opportunities

Qualifications

• Experience in discharge planning and management.
• Ability to handle cases with complex needs.
• Understanding of the Patient Choice Policy.

Responsibilities

• Manage a caseload of complex patients.
• Provide oversight and support for complex discharges.
• Deputise for the Matron for Discharge.
• Provide discharge advice to multidisciplinary teams.
• Escalate barriers to discharge effectively.

Skills

Experienced in managing complex patient cases

Strong communication skills

Ability to work in a multidisciplinary team

Job description

Overview

A position has become vacant in the Complex Discharge team at Barnet hospital for a Senior Complex Discharge Navigator. This is an opportunity to work with a dynamic specialist team at a senior level. We are looking for an experienced, self-motivated, and passionate person to join our team. The post holder’s main responsibilities would be to provide oversight, management and support of complex discharges, working with the local Transfer of care hub and wider integrated services as part of the complex discharge team.

The post holder will also hold their own case load of the most complex cases, such as patients with no recourse to public funds, homelessness, placements for patients with complex needs and patients who require the application of the Patient Choice Policy. As the Senior Complex Discharge Navigator, the post holder will deputise for the Matron for Discharge and share managerial responsibility of a team of Discharge Coordinators and Patient Flow Coordinators. They will also be expected to provide ongoing live information pertaining to discharges.

Responsibilities

• Holding a case load of the most complex patients.
• Manage and support complex discharges to ensure that patients are discharged to the most appropriate setting in a timely manner.
• Deputise for the Matron for Discharge and ensure that all monitoring, reporting and escalating is provided both internally and externally to ensure all parties are aware of the position of the hospital. They will also be expected to provide live information pertaining to Non Criteria to reside patients and current delays.
• Provide specialist discharge advice to multi professional teams, patients, and their advocates.
• Escalate barriers to discharge both internally and externally.

About the Trust

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated team care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests. Our size, scale and influence offer you opportunities and a forward-thinking approach to working that works around your lifestyle. We offer flexible hours and generous benefits, with career development opportunities.

How to apply

For more information please follow link https://www.royalfreelondonjobs.co.uk/

For more information on working at The Royal Free London please see the attached Job description and person specification.

This advert closes on Monday 13 Oct 2025