Band 5 Senior Support Pharmacy Technician - Cancer Services

University Hospitals Birmingham NHS Foundation Trust; Sutton Coldfield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A large healthcare organization in Sutton Coldfield seeks a Band 5 Senior Support Pharmacy Technician to enhance cancer services. Responsibilities include supporting the pharmacy team, overseeing daily operations, and ensuring compliance with regulations. The ideal candidate will have relevant pharmacy technician qualifications, excellent organizational and communication skills, and experience in a clinical setting. Opportunities for professional growth and skill enhancement are available, including on-call requirements.

Benefits

In-service development training

Opportunity for career growth

Supportive team environment

Qualifications

• Registered with the General Pharmaceutical Council.
• Experience working as a clinical pharmacy technician is desirable.
• Must demonstrate a professional attitude and ability to motivate self and others.

Responsibilities

• Support the pharmacy department in providing pharmaceutical care.
• Oversee daily operations in cancer services.
• Provide supervision for training and health and safety.

Skills

Excellent organizational skills

Communication skills

Teamwork

Attention to detail

Flexibility

Education

Nationally recognised pharmacy technician qualification

Accredited Checking Technician qualification

Level 3 Diploma in Principles and Practice for Pharmacy Technicians

Job description

Go back University Hospitals Birmingham NHS Foundation Trust

Band 5 Senior Support Pharmacy Technician - Cancer Services

The closing date is 25 January 2026

A fantastic opportunity has presented for an enthusiastic and committed individual to gain specialised skills in a senior role. We are looking for a motivated pharmacy technician to join our diverse team to support cancer services.

As part of this role, you will work collaboratively with the clinical pharmacy team to bridge the gap between pharmacy and clinical area(s). You will build key relationships with the multidisciplinary team, acting as a key communication link.

Recruiting the best talent to fulfil this role is really important to us. To help us achieve this, you must be an astute and driven individual to join our busy team. Self‑motivated and flexible, you must be able to demonstrate excellent organisational and communication skills and the ability to work effectively both independently and within the existing team.

If shortlisted for interview, we recommend that you arrange an informal visit to meet our team and fully appreciate what this post has to offer.

For further details regarding contact Nicola Holdsworth Pharmacy Operations and Performance Manager on 0121 424 47421.

Main duties of the job

• Support the pharmacy department in the provision of complete pharmaceutical care to patients
• Oversee the daily operation in cancer services, working towards achieving daily key performance indicators
• Provide supervision for training, health and safety and stock management
• Act as a role model and be responsible for the maintenance of waste management, reduction of expired medication and stock losses and controlled drug regulations
• Carry out accuracy checking commitments

Main Duties and Responsibilities

With a patient‑focused approach, you will.

Key Person Specification Requirements

• A nationally recognised pharmacy technician qualification and be registered with the General Pharmaceutical Council
• Currently practicing as a registered pharmacy technician in a hospital setting
• A nationally recognised accredited accuracy checking qualification
• A professional attitude with the ability to motivate self and others
• The ability to remain calm under pressure
• A flexible approach and commitment to accommodate the needs of the service
• A strong attention to detail
• Experience working as a clinical pharmacy technician or similar capacity is desirable

This post offers in‑service development training and the opportunity to gain valuable skills in a clinical role. A requirement to participate in evenings, weekends, and bank holidays on a rotational basis will be necessary.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job responsibilities

Please Note: For a detailed job description for this vacancy, please see attached Job Description.

Person Specification

Qualifications

• Must have the following:
• Professional Registration with the GPhC.
• Dispensing Accuracy Accreditation. West Midland's scheme or equivalent.
• Evidence of Continued Professional Development.
• Accredited Checking Technician (National Framework) or equivalent.
• Plus one of the following:
• Level 3 Diploma in Principles and Practice for Pharmacy Technicians
• OR
• BTEC Level 3 Diploma in Pharmaceutical Science and Level 3 NVQ Diploma in Pharmacy Service Skills
• OR
• equivalent as defined by the General Pharmaceutical Council

Experience

• Currently practising as a band 4 pharmacy technician / equivalent or above with post‑qualification experience within an acute setting.
• The ability to demonstrate the equivalent level of knowledge and the relevant practical experience for the post.
• Experience of the specialist function for area of responsibility.
• Significant experience within a pharmacy setting.
• Experience of organising other grades of staff and their workload.
• Experienced in working to policies and procedures.
• Experience within a hospital setting.
• Deputising for senior personnel, co‑ordinating daily workflow including situational staff management.
• Understanding of Good Distribution Practice (GDP).
• Health and Safety at Work and COSHH.
• Understanding of stock control and supply processes.
• Knowledge of Code of Practice / Customer Care.
• Knowledge of medicines, side effects and where to find further information.
• Knowledge of practices, policies and procedures associated with the job.
• Understands the need for delivering a cost‑effective service and the required work practices to reduce waste.
• Understanding of Pharmacy dispensing/stock control IT systems.
• Experience in setting up new working practices or procedures.
• Participation in training of staff.
• Experience of managing other grades of staff.
• Participation in student technician training in a mentor relationship.
• Understanding of ward environment.

Additional Criteria

• Takes responsibility for own work/actions and contribution to the team success.
• Able to communicate at an appropriate level complex information verbally, written or electronically as required.
• Able to manage own time and tasks effectively to achieve objective.
• Able to identify customer needs and deliver service to required level.
• Demonstrates IT and keyboard skills including e‑mail, word‑processing.
• Able to set work objectives for others supporting with training and mentoring. Managing deviation from objectives and timescales.
• Demonstrates suitable interpersonal skills to work with other healthcare professionals and meet patient needs.
• Motivates self and others.
• Has knowledge and skills to advise patients on use of medicines at an appropriate level to support their treatment/care.
• Recognises when issues/activities fall out of their scope and/or ability refers appropriately.
• Demonstrates initiative.
• Able to assess staff performance and provide constructive feedback.
• Understands need for and is able to work to defined procedures.
• Demonstrates ability to guide, support and train other members of staff.
• Adaptable to change.
• Ability to work in a team.
• Enthusiastic, reliable, and trustworthy and displays a mature attitude.
• Good time management.
• Careful and accurate in work.
• Able to demonstrate discretion and diplomacy.
• Fair and objective.
• Flexible to the demands of the post, the needs of the pharmacy service and other staff.
• Good team player and able to motive others.
• Self‑motivated and sound use of own initiative.
• Keen to improve and develop the pharmacy service and committed to the concept of technician‑led services.
• Keen to develop own person skill and use these for the benefit of others.
• Able to demonstrate timely referral to senior staff appropriately.
• Ability to travel to other Trust sites.
• Flexible to work in accordance with service needs.
• Committed to abide by the Trust vision and values.
• Capable of developing and implementing SOPs in conjunction with the line manager.
• Demonstrates ability to undertake a variety of tasks.
• Demonstrates ability to instruct junior staff on dispensing of complicated drug regimens / clinical trials dispensing and unlicensed products.
• Awareness of future developments within Pharmacy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals Birmingham NHS Foundation Trust