Band 4 Lead Administrative Officer (Weekends)

Royal Free London NHS Foundation Trust; Greater London; On-site; GBP 24,000 - 28,000; Full time

Job summary

A prominent healthcare provider in London is looking for a Lead Admin Officer to support the breast screening administration hub. The successful candidate will lead administrative functions, supervise staff, and manage appointment scheduling. Essential qualifications include experience in a public-facing role with strong communication and problem-solving skills. The role offers flexible working hours and generous benefits to support professional growth.

Benefits

Flexible hours

Generous benefits

Training opportunities

Qualifications

• Proven experience in a public/patient facing role is essential.
• Clear and concise verbal and written communication skills required.
• Ability to take initiative and problem-solve in a busy environment.

Responsibilities

• Lead and support the admin function related to the Hub and Call Centre.
• Supervise Senior Administration Officers and Administration Officers.
• Ensure timely execution of essential activities supporting the breast screening pathway.
• Collaborate with London Breast Screening services.
• Manage appointment scheduling, cancellations, and rebooks.

Skills

Public/Patient facing experience

Verbal communication

Written communication

Problem-solving ability

Job description

Overview

We are advertising a Band 4 Lead Admin Officer role within the London Breast Screening Administration Hub (The Hub) at the Royal Free Hospital London NHS Foundation Trust.

Key Work Context

The Hub supports all six London clinical breast screening units and over 1.3 million eligible women aged 50‑70 across London. The role supports patient data collation, reporting, appointment scheduling and a call centre that manages cancellations and rebooks.

Responsibilities

• Lead and support the admin function related to the Hub and Call Centre.
• Supervise Senior Administration Officers and Administration Officers associated with the Hub and Call Centre.
• Accurate, efficient and timely execution of essential activities that support the breast screening pathway.
• Collaboration with London Breast Screening services.
• Manage appointment scheduling, cancellations and rebooks within the Hub call centre.

Qualifications

• Proven experience working in a public/patient facing role.
• Clear and concise verbal and written communication skills.
• Initiative and problem‑solving ability in a busy environment.
• Demonstrated ability to use initiative and be able to problem‑solve in a busy environment.
• Band 4 experience (not mandatory but preferred).

Benefits & Working Life

Flexible hours, generous benefits, next‑level training and a forward‑thinking approach to working around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

How to Apply

For more information please follow the link https://www.royalfreelondonjobs.co.uk/.