Band 4 - Associate Audiologist, Audiology | West Hertfordshire Teaching Hospitals NHS Trust

West Hertfordshire Hospitals NHS Trust; Watford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A healthcare provider in Watford is looking for an Associate Audiologist to join their team. The successful candidate will manage daily hearing aid repairs, provide patient counseling, and ensure smooth clinic operations. This full-time role offers the opportunity to work in a dynamic clinical environment with a focus on patient care and innovative practices. Staff wellbeing is prioritized, with flexible working options available to support work-life balance. Interested candidates are encouraged to apply before the closing date on December 14, 2025.

Responsibilities

• Manage daily drop off repair clinics, scheduling appointments and checking service requirements.
• Perform maintenance tasks, including retubing and adjustments for hearing aids.
• Coordinate with the admin team to complete office tasks within required timeframes.
• Register referrals and manage appointment bookings as part of the clinical office.
• Ensure timely booking of appointments based on triage or clinical outcomes.

Job description

Overview

We are looking for an Associate Audiologist to join our Adult audiology department at West Hertfordshire.

The successful candidate will be motivated, will show initiative and take a forward-thinking approach to achieving goals, working within a multi-disciplinary team. This post involves the provision of daily hearing aid repair services, providing counselling on use of hearing aids, assistive listening devices and communication tactics, stock control and ordering, and general administrative duties, including management of the clinical office across both Watford & St Albans sites.

Responsibilities

• Postholder will be 60% clinical and 40% non-clinical.
• This is a full-time role, Monday‑Friday. Exact working hours to be agreed on successful application.
• To be responsible for the day to day running of the ‘same day’ drop off repair clinics, ensuring all required resources are available to ensure the smooth running of the clinic; to include scheduling of appointments, regular checking of the drop off service and dealing with requests in a timely manner.
• To perform required maintenance as requested, including replacement of corda tubes and retubing of moulded ear pieces, cleaning and performance checks. To also make minor adjustments to settings such as activating a volume control or adding a program, as requested by patients.
• Coordinate with admin team to ensure all office tasks are completed to standard and within timeframes.
• Receive and register all referrals into the service, along with handling appointment management and bookings as part of the clinical office.
• Waitlist management of all referrals and bookings, ensuring patients are booked within DM01 target of 6 weeks; escalating any capacity constraints to management team.
• Ensure targeted booking of appointments based on triage or clinical outcomes to support timely care.
• Work alongside other members of the Audiology Department reporting to the Audiology Manager. The post holder has a supervisory responsibility towards admin team. Other major working relationships include ENT, Hearing Therapy, Paediatric Audiology, Speech and Language Therapy, other hospital departments/wards, GP surgeries.

Benefits

With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us.

We are building on the success of our award‑winning virtual hospital and re‑imagining models of care, working closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience.

Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.

We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking

If you have a disability or long‑term health condition and require support or guidance please contact [e-mail]

If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick 'Member of the Armed Forces Community' on the application form.

We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

This advert closes on Sunday 14 Dec 2025