Band 3 Healthcare Support Worker

Sheffield Health Partnership University NHS Foundation Trust; Chapeltown; On-site; GBP 20,000 - 26,000; Full time

Job summary

A healthcare provider in Chapeltown is seeking a dedicated Healthcare Support Worker to join their Older Adults Specialist Care Team. The role focuses on supporting individuals living with dementia in a respectful and empathetic manner. Successful candidates will have the opportunity to undertake professional development and will be responsible for delivering high-quality care to residents. Flexibility is essential, with shifts covering a 24-hour period, including weekends. Join us and make a difference in the lives of those we support.

Benefits

Career development opportunities

Induction and training provided

Qualifications

• Experience working with dementia care is desirable.
• Alternative evidence showing keenness to progress is appreciated.

Responsibilities

• Deliver personal care including hygiene, dressing, and feeding.
• Engage residents in activities to maintain wellbeing.
• Document all care delivered during shifts.

Skills

Personable and approachable

Keenness to learn and develop

Evidence of using person centred care

Education

Care Certificate

NVQ in Health and Social Care

Job description

Band 3 Healthcare Support Worker

The closing date is 05 January 2026

Birch Avenue Nursing Home provides 40 nursing home beds for people with complex dementia. The Registered Provider and owner is South Yorkshire Housing Association, and we work in partnership with Sheffield Health Partnership University. The focus of the home is improvement and empowerment for the service user to engage in quality life experience.

We are seeking, caring, motivated and enthusiastic Healthcare Support Workers to join our Older Adults Specialist Care Team, supporting individuals living with dementia within a multi- disciplinary environment.

Successful candidates will demonstrate empathy, reliability and commitment to maintaining dignity and respect for the people we care for.

Previous experience working with those diagnosed with dementia is a desirable part to play, however, not essential as successful candidates will be given induction, training, and opportunities for personal and professional development, including individual supervision, Personal/ Professional Development Review and opportunities offered for career development.

As part of the team, you would be expected to be able to work shifts over a 24-hour basis including weekends and Bank Holidays, so a flexible approach is key.

Basic computer skills, verbal and written communication are essential to navigate this frontline care role.

Main duties of the job

The main duties of the role include:

• To implement identified care plans-direct delivery of care to our residents, under direction/supervision of Nurse in charge as part of their daily care needs
• Report observations of residents to Nurse in charge, to ensure appropriate review and evaluation of care plans take place. Monitor and report changes in patients' physical and emotional well- being to the Registered Nurse in Charge/ nursing team in order to appropriately escalation concerns, all working towards working together as a multi- disciplinary team.
• To maintain and promote person centred care in all aspects of service delivery ensuring resident/relative engagement and choice is part of this. Providing high quality, person- centred care, to those with complex dementia, older adult physical health and mental health conditions.
• To promote independence, choice, dignity, and respect throughout all hands‑on care delivery. Supporting patients with personal care, mobility and activities of daily living by assisting with personal cares and activities of daily living, depending on the level of need assessed in the moment and what is documented within individualised care plans and risk assessments
• As part of the team, you will be responsible for maintaining the highest standards of care, following individual care plans. Maintain accurate and timely records of care in line with Trust Policy and Procedure

About us

We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.

What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.

It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of.

If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.

We are very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.

Job responsibilities

A few examples of Healthcare support worker duties expected are as follows:

• Personal care delivery, including, washing, personal hygiene, dressing and feeding. Ensuring physical and emotional needs of residents are met.
• Engaging with activities, in and out of Birch Avenue to ensure emotional wellbeing is maintained for our residents, including involving their families and loved ones.
• Developing positive relationships with resident, relatives, and staff, maintaining dignity and respect of all.
• To document all care delivered as part of shift and work alongside colleagues as key worker for identified residents.
• To engage with and support relatives of relatives who are allocated within keyworker premise.
• To escort residents to areas within and out of the home, for, but not limited to social activities, healthcare appointments or transfers.
• To engage residents in meaningful activities as part of the day- to- day role.
• To assist and, report to, Nurse in charge, to ensure thorough and appropriate review and formulation of care plans is completed in a timely manner.
• Working flexibly to meet service requirements, to trust policy and procedures and maintain a safe environment in accordance with Health and Safety legislation.
• To share identified skills with colleagues to ensure our residents receive the best care possible.
• Take responsibility for personal and professional development, participation in supervisions and appraisals as per policy, and participate in agreed training and development sessions relevant to role.
• To take an active part in agreed learning, mandatory training, continued professional development, handovers, GP round, multi- disciplinary team discussion, Safety Huddles, Supervisions and Personal/ Professional Development Reviews
• To provide meaningful activities to provide well rounded emotional well-being and empowerment, and quality of life to the patients (residents)

Qualifications

• Care Certificate
• Experience working with dementia care
• Alternative evidence showing keenness to progress
• NVQ in Health and Social Care
• Alternative Health and Social Care Qualifications
• Experience working within a caring role or facility

Experience

• Evidence of having worked within dementia care
• Working within a Team
• Working independently - using initiative
• Evidence of having worked within COMPLEX Needs service
• Having not worked within dementia needs however shows enthusiasm

Skills

• Personable and approachable
• Keenness to learn and develop
• Engaged and Accepting
• Personable, approachable
• Evidence of having worked well within a team
• Evidence of having worked well alone - using initiative
• Evidence of using person centred care at the centre of working practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Sheffield Health Partnership University NHS Foundation Trust