Band 3 Healthcare Assistant

West London NHS Trust; Norwood Green; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare organization in Ealing seeks a Health Care Assistant to support the provision of high-quality continence care in various clinical settings. The successful candidate will collaborate with a team, conduct routine reviews, monitor patient progress, and maintain accurate records. This role is essential for ensuring patient safety and effective communication within the health care team.

Responsibilities

• Carry out routine continence reviews and update medication lists.
• Monitor and evaluate patient progress and report changes.
• Provide clerical support and manage referrals to the service.

Job description

Overview

To support the Ealing Bladder and Bowel Health Service in the provision of high quality continence care to patients in their own homes and other clinical settings across Ealing. The Health Care Assistant works under the supervision of the Continence Specialist Nurses. The post holder will work in collaboration with colleagues across the Trust and liaise with other partnership agencies.

Responsibilities

1. To carry out routine continence reviews. This would include updating medication list and recent medical interventions, testing urine, bladder scanning, checking pressure areas.
2. To have knowledge of the home delivery service and the products available via the NHS.
3. To have knowledge of how to order commodes or other devices via prescription such as sheaths or urinals.
4. To carry out continence reviews for patients requiring a yearly review or at the request of patient or referring body due to a reported change in a patients requirement.
5. To escalate or raise concerns re patient condition, to monitor and evaluate patient''s progress and report any changes in the patient''s condition to Continence Nurse or Specialist Nurses.
6. To liaise and communicate with other members of the Primary Health Care Team and other agencies such as home care to provide effective care.
7. To provide clerical and administrative support to the Bladder and Bowel health Service when required; answering the telephone, processing orders and managing referrals to the service.
8. To maintain contemporaneous accurate patient records both in the home, at base and report all actions taken to the Continence Nurse/ Specialist Nurses.
9. To identify and report any hazards using DATIX in the home that may impinge on the patient''s safety and be aware of safety needs of colleagues and staff.