Band 3 Clinical Services Administrator - Weston-Super-Mare

Avon And Wiltshire Mental Health Partnership Nhs Trust; Weston-super-Mare; On-site; GBP 20,000 - 30,000; Full time

Job summary

A progressive mental health service in Weston-super-Mare seeks an experienced administrator to support multi-disciplinary teams. The ideal candidate will possess strong communication and organizational skills, empathy, and a good knowledge of Microsoft Office. This varied role not only demands initiative but also compassion as part of providing quality care to service users.

Qualifications

• Previous clerical and administrative experience.
• Good working knowledge of Microsoft Office packages.

Responsibilities

• Provide comprehensive administration support to multi-disciplinary teams.
• Work independently and as part of the wider admin team.
• Handle administrative duties with empathy and compassion.

Skills

Empathy

Good communication skills

Organizational skills

Initiative

Judgment

Tools

Microsoft Office

Job description

Overview

To provide comprehensive administration support to multi-disciplinary teams and departments including named medical staff, junior medical staff and the system-wide multi-disciplinary team.

You will need to be flexible and reactive to the current requests and demands.

You will have empathy with/and or experience of working with people who have experienced mental health and you will need a degree of resilience as some of the work can include details of a distressing nature, though full support is given by AWP through peer support, regular formal supervision and access to the Employee Assist programme.

About the role

Are you an experienced, highly motivated administrator looking for a new challenge? Are you approachable, friendly and compassionate with enthusiasm for developing new skills? If this describes you then this could be the opportunity for you to join a progressive and forward thinking mental health service.

This varied and interesting role provides administrative support to the North Somerset Access Service. You will demonstrate good initiative and judgement, as you will have to work independently but also as part of the wider admin team. Good communication and organisational skills are vital. Service user care is at the heart of our work so empathy and compassion goes without saying.

Requirements

Ideally you will have previous clerical and administrative experience and have a good working knowledge of Microsoft Office packages.

About AWP

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust):a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

AWP is committed to support and create a positive research and evidence-based environment and culture, which can have a beneficial impact on everyone who works for the organisation and the care we provide to those who use our services.

Equal opportunities

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.