Band 2 Health Care Support Worker - Rolling vacancy

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust; Wigan; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading NHS Foundation Trust in Wigan is seeking a dedicated Health Care Support Worker to assist with patient care and support qualified medical staff. This role requires good communication skills, a caring attitude, and the ability to work effectively in a team. Candidates should ideally hold an NVQ Level 2 in Health and Social Care. The position offers flexible working arrangements with continuous application reviews. This is a hands-on role essential for patient well-being.

Qualifications

• Good literacy and numeracy skills expected.
• Ability to work in a hands-on environment where teamwork is crucial.
• Some experience of healthcare/care work may be beneficial.

Responsibilities

• Assist patients with personal care, dressing, and meals.
• Support nursing and medical staff where necessary.
• Communicate effectively with team members.
• Monitor patient hygiene needs and provide assistance.
• Alert nurses to changes in patient condition.
• Perform tasks such as temperature checks and fluid monitoring.
• Assist in cleaning and re-stocking resources.

Skills

Effective communication skills

Effective numeracy and literacy skills

Ability to deal with people from all backgrounds

Demonstrable ability to follow instructions

Proven ability to remain calm under pressure

Effective team player

Proven ability to demonstrate compassion/empathy/help others

Effective understanding of confidentiality

Proven ability to be flexible in your approach

Education

NVQ Level 2 in Health and Social Care

Job description

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Band 2 Health Care Support Worker - Rolling vacancy

The closing date is 20 January 2026

Would you like to be part of our multi-award-winning Trust, which is one of the best performing hospitals in the region?

An exciting opportunity has arisen for us to recruit caring, dedicated people who share our WWL's values

into a variety

Band 2 Health Care Support Worker Roles

We know that work life balance is important and so are pleased to support a number of contracts including but not inclusive of: Permanent, Fixed Term Full/Part Time and a number of flexible working arrangements.

These roles may be ward/clinic/outpatient based.

Roles are available across all of our Wrightington, Wigan and Leigh sites.

Apply now -- applications reviewed continuously and interviews held on a rolling basis.

There are no formal entry requirements to become a Band 2 Health Care Support Worker, although good literacy and numeracy are expected. Some roles may require GCSEs (or equivalent) in English and maths. Academic qualifications are helpful but not essential -- we value practical skills, attitude and a genuine commitment to patient care.

You’ll also need to be caring, kind and willing to really get stuck into the role – it’s a hands‑on environment where teamwork, communication and organisational skills are vital.

For some roles, some experience of healthcare or care work may be beneficial – this could be from paid or voluntary work, or through experience you bring in from personal caring experience or a genuine interest in caring for others.

Applicants must have the unrestricted Right to Work in the UK and be able to provide acceptable proof. Due to Home Office/UKVI restrictions and recent changes to the Skilled Worker route,we are unable to offer visa sponsorship for Band 2 Health Care Worker roles. Please do not apply if you require employer sponsorship. Unfortunately applications from candidates who require employer sponsorship are unable to be considered.

Main duties of the job

Duties of a Health Care Support Worker

We know that no two days are the same and it's hard to fit everything on one page, however, the following are an example of the duties our Health Care Support Workers do every day in their role.

1. Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
2. Assist qualified nursing and medical staff where requested.
3. Communicate with all members of the team to maintain a good service provision.
4. Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
5. Prepare and support the patient appropriately during any activity that is to be undertaken.
6. Alert the registered nurse where you notice any changes in the patient’s health and well‑being or any possible risks.
7. Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed
8. Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
9. Assist with the general cleaning and re‑stocking of resources where appropriate as well as cleaning and preparing patients’ beds.
10. Contribute to own personal development and take an active part in learning opportunities.

About us

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Job responsibilities

To be a Health Care Support Worker these are some of the essential things you need to have and be able to demonstrate throughout the recruitment process from the application form to the interview and assessments themselves:

• Effective level of numeracy and literacy skills
• NVQ Level 2 in Health and Social Care qualification, Care Certificate or willing to work towards
• Effective communication skills written and verbal
• Proven ability to remain calm under pressure
• Proven ability to demonstrate compassion/empathy/help others
• Effective team player
• Demonstrable ability to follow instructions
• Effective understanding of confidentiality
• Proven ability to be flexible in your approach
• Ability to deal with people from all backgrounds

Person Specification

Qualifications

• Effective level of numeracy and literacy skills
• NVQ Level 2 in Health and Social Care qualification

Experience

• Effective communication skills - written and verbal
• Proven ability to remain calm under pressure
• Proven ability to demonstrate compassion/empathy/help others
• Effective team player
• Demonstrable ability to follow instructions

  Knowledge

  • Effective understanding of confidentiality

  Additional

  • Proven ability to be flexible in your approach
  • Ability to deal with people from all backgrounds

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer name

  Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust