Bailiff - North West Yorkshire (Ref: 13101)

HM Courts and Tribunals Service; Huddersfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A government organization in the UK is seeking a bailiff to support the justice system. The role entails visiting individuals to explain court orders, making informed decisions under pressure, and maintaining high standards of service. Candidates must have excellent communication and customer service skills, a full UK driving license, and the willingness to undergo security checks. Competitive salary of £25,582 plus allowances, flexible working options, and a supportive environment are offered.

Benefits

£2,000 bailiff allowance

Employer contribution to pension scheme

Annual leave and public holidays

Access to learning and development

Flexible working options

Supportive work culture

Qualifications

• Make sound decisions under pressure during emotionally charged situations.
• Deliver consistent, high-standard support to courts users.
• Explain court orders clearly and demonstrate empathy.

Responsibilities

• Visit people to explain court orders and offer options.
• Manage workload by planning activities and adapting to changes.
• Use IT training on court case management systems.

Skills

Effective Decision Making

Managing a Quality Service

Communicating & Influencing

Excellent customer service skills

Empathy for court users

Basic IT skills

Full UK driving licence

Job description

Overview

As a bailiff you play a vital role in the UK’s Justice System, acting on the front line to support people at challenging points of their lives. Your work delivers a justice service that is accessible, efficient and focused on the needs of courts users.

Responsibilities

• Visit people in their homes and businesses to explain court orders and offer options to resolve matters.
• Assess circumstances quickly, adapt plans and lead with confidence in emotionally charged situations.
• Manage your workload by planning days, adapting to short‑notice changes and keeping a clear record of activities.
• Work safely using personal protective equipment, travel with a personal car or, after probation, a leased car (full UK driving licence required).
• Receive and use IT training on court case management systems.

Qualifications & Behaviours

• Effective Decision Making – make sound decisions under pressure.
• Managing a Quality Service – deliver consistent, high‑standard support to courts users.
• Communicating & Influencing – explain court orders clearly, demonstrate empathy, remain non‑judgmental.
• Excellent customer service skills and strong communication.
• Empathy for court users, ability to stay calm and focused.
• Basic IT skills and adaptability to new systems.
• Full UK driving licence and ability to use a leased car after probation.
• Willingness to undergo a criminal record check and baseline personnel security checks.

Eligibility

Applicants must meet the UK immigration rules for the Civil Service. You need the legal right to live and work in the UK, for example: UK nationals, nationals of the Republic of Ireland, Commonwealth nationals with right to work, EU, Swiss, Norwegian, Icelandic or Liechtenstein nationals with settled or pre‑settled status, and other specified groups. The role does not sponsor Skilled Worker visas unless the applicant holds a continuous Skilled Worker visa since before 22 July 2025.

Benefits

• Full salary of £25,582 per annum plus the £2,000 bailiff allowance.
• £7,411 employer contribution to the Civil Service Defined Benefit Pension scheme.
• Annual leave, public holidays and season ticket advance.
• Access to learning and development, flexible working options and a supportive work culture that encourages inclusion and diversity.
Whole‑person care, PPE, PPE training and safety training.
• Impactful work delivering justice for all in the UK.

How to Apply

Visit the HMCTS careers portal at https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ for application details, selection process and further information.

HMCTS is committed to a diverse workforce and promotes equality. If you have the confidence and desire to make a difference, we encourage you to apply.