Baggage Claims & Travel Operations Coordinator

Travel Trade Recruitment; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading travel solution provider in the United Kingdom is seeking a Baggage Claims and Administration Officer. In this role, you will manage baggage claims and coordinate travel arrangements while supporting day-to-day office administration. The ideal candidate thrives in a fast-paced environment and excels at multitasking. Key responsibilities include handling claims, preparing documentation, and collaborating with global teams. Excellent communication, organisation skills, and proficiency in MS Office are essential for success in this position.

Qualifications

• Experience working in an administrative, operations, or travel-related environment.
• Experience handling baggage claims while maintaining high service standards.
• Knowledge of CAA processes and permit applications.

Responsibilities

• Manage all baggage claims ensuring prompt resolution and investigation.
• Prepare and submit Local Emergency Response Action Plan documentation.
• Handle general office and administrative duties as required.

Skills

Experience in administrative, operations, or travel-related environment

Experience handling baggage claims

Knowledge of CAA processes

Strong organisational skills

Strong written and verbal communication

Proficiency in MS Office

Ability to meet tight deadlines

Detail-oriented approach

Job description

A leading travel solution provider in the United Kingdom is seeking a Baggage Claims and Administration Officer. In this role, you will manage baggage claims and coordinate travel arrangements while supporting day-to-day office administration. The ideal candidate thrives in a fast-paced environment and excels at multitasking. Key responsibilities include handling claims, preparing documentation, and collaborating with global teams. Excellent communication, organisation skills, and proficiency in MS Office are essential for success in this position.