BA Euroflyer - Crew Training Specialist

British Airways; Crawley; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A major international airline is seeking a Crew Training Specialist to deliver regulatory training and support instructor development. Ideal candidates should have at least 12 months of experience as a Crew Training Instructor and prior experience as cabin crew. The role requires excellent communication skills and the ability to create effective training content in accordance with regulations. Flexibility is essential, with training locations including Crawley, London Gatwick, and London Heathrow.

Benefits

Unlimited standby tickets on British Airways flights

Discounted airfares for friends and family

Opportunities for professional development

Qualifications

• Minimum of 12 months experience as a Crew Training Instructor.
• Previous flying experience as a cabin crew member/SCCM.
• Ability to create and structure course content in line with regulatory requirements.

Responsibilities

• Deliver regulatory training and design course materials.
• Support and mentor a team of Cabin Crew Instructors.
• Conduct audits and inflight assessments.

Skills

Excellent communication skills

Coaching and mentoring

Detail-oriented

Job description

The role:

BA Euroflyer Crew Training Specialist

An exciting opportunity has arisen within the BA Euroflyer Training Department for Permanent Full-time Ground Crew Instructors – ‘Crew Training Specialists’ (CTS). The CTS will deliver training in a variety of areas including SEP, CRM, First Aid to our Pilot and Cabin Crew communities. They will be responsible for designing, implementing, and maintaining all training content for all courses in line with both CAA and Euroflyer regulations.

What you’ll do:

• Delivery of all regulatory training to include the design, implementation and updating of all course material including session plans, training aids and online learning within our Learning Management Systems.
• To support, coach and mentor a team of Cabin Crew Instructors (CCI) to ensure continual compliance and standardisation and professional development.
• For External applicants: To support the business, you will be qualified in the rank of Cabin Crew with a view to promote to SCCM to support the flying programme during the summer season.
• For Internal candidates: Current operating rank will be upheld. Continuation of flying during the summer season will be required.
• Conducting audits / inflight assessments and inflight co-ordination training.

Successful candidates will need excellent communication skillsand a strong commitment to help others learn and develop through coaching and mentoring whilst delivering and receiving continuous feedback. Strong attention to detail and ability to create and structure course content in line with CAA and company regulatory requirements. Candidates will need a minimum of 12-months experience (internal and external) as a Crew Training Instructor and previous flying experience as a cabin crew member/SCCM.

Working 37.5 hours per week with a mix of week and weekend working. A degree of flexibility is therefore essential. Training locations include Crawley, London Gatwick and London Heathrow so some travel will be required.

Please refer to the Job Description for further details on this role.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.