B2B - Specialist, Renewal Sales - Arabic - UK Residents only

Concentrix - CA; United Kingdom; Remote; GBP 30,000 - 40,000; Full time

Job summary

A global customer engagement services company is looking for a B2B - Specialist in Renewal Sales to work from home in the UK. The ideal candidate will possess strong sales skills, fluency in Arabic and English, and the ability to manage customer relationships effectively. Key responsibilities include achieving sales quotas, managing customer interactions, and providing timely sales forecasts.

Qualifications

• Experience in sales or customer service.
• Fluency in Arabic and English.
• Strong communication skills.

Responsibilities

• Achieve revenue-based quotas through selling renewals/services.
• Provide accurate sales forecasts.
• Manage high volume of customer contacts daily.

Skills

Sales forecasting

Product knowledge mastery

Objection handling

CRM management

Lead qualification

Job description

Overview

Job Title: B2B - Specialist, Renewal Sales - Arabic - UK Residents only

Responsibilities

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location: UK, Work at Home, GB

Language Requirements: Arabic (Required), English (Required)

Time Type: Full time

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