Azure Cloud Infrastructure Engineer (D365 & CCaaS)

Stott and May; Luton; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A technology solutions firm seeks an experienced Azure Cloud Infrastructure Engineer to join their team in Luton. This role involves designing and integrating cloud platforms in a hybrid setting, focusing on Microsoft Dynamics 365 and CCaaS. The ideal candidate will have strong Azure PaaS experience and proven capabilities in infrastructure engineering. This position offers a competitive day rate and hybrid work flexibility.

Qualifications

• Strong experience with Microsoft Azure PaaS solutions.
• Expertise in CCaaS and MS Dynamics 365.
• Proven capability in Azure infrastructure engineering, including authentication methods.

Responsibilities

• Liaise with vendors to design and manage the implementation of CCaaS and D365 platforms.
• Support project mobilisation with core teams and suppliers.
• Define business and technical requirements for migration and oversee integration.

Skills

Microsoft Azure PaaS

CCaaS

MS Dynamics 365

Azure infrastructure engineering

Integration of Azure and AWS tenants

Job description

Azure Cloud Infrastructure Engineer (D365 & CCaaS)

Location: Luton, UK (Hybrid – 2–3 days per week onsite)
Day Rate: £425 (Inside IR35)
Contract Duration: 6 months
Start Date: Immediate

Overview

An exciting opportunity has arisen for an experienced Azure Cloud Infrastructure Engineer with proven expertise in Microsoft Dynamics 365 (D365) and Contact Centre as a Service (CCaaS). This role will play a key part in designing, engineering and integrating cloud-based platforms within a hybrid environment, supporting a high-profile digital transformation programme.

Key Responsibilities

• Liaise with vendors to design, manage and engineer the implementation of CCaaS and D365 platforms.

• Support the mobilisation of the project in collaboration with core teams and third-party suppliers.

• Define and document business and technical requirements for migration, overseeing integration with CCaaS and D365 components.

• Act as the primary liaison between stakeholders, programme leadership and cross-functional teams to ensure effective execution.

• Design and build required environments within the Azure tenant, aligned with accounts/tenant strategy.

• Engineer compute and network resources for the platform.

• Support integration across development, testing and production environments.

• Set up DevOps pipelines with platform teams, using existing templates and best practices.

• Assess applications hosted in AWS Cloud to define best practices for integration with Azure CCaaS.

• Contribute to the design and integration of observability tooling into central dashboards and monitoring systems.

Skills, Knowledge & Experience

• Strong experience with Microsoft Azure PaaS solutions.

• Expertise in CCaaS and MS Dynamics 365.

• Proven capability in Azure infrastructure engineering, including authentication methods (SAML/OIDC), compute and network design.

• Experience integrating Azure and AWS tenants.

• Demonstrated leadership skills on previous engagements.

• (Desirable) Knowledge of architecture and technologies in the aviation domain.

Person Specification

• Excellent communication skills, both written and verbal.

• Strong analytical and problem-solving ability.

• Able to work under limited supervision and take responsibility quickly.

• Broad technical awareness across information technology.

• Effective interpersonal skills with a collaborative and supportive style.

• Comfortable working in dynamic, fast-paced environments with shifting priorities.

• Flexible, technically creative and open-minded.