AWS Developer

Cognizant; Croydon; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading IT services company is seeking an AWS Developer to join their Contact Centre Platform team. This role involves developing and maintaining AWS-based solutions, with a focus on innovation using AI and automation. Responsibilities include managing AWS Lambda functions and collaborating with infrastructure teams. Applicants should have strong experience with AWS, proficiency in TypeScript or JavaScript, and familiarity with DevOps principles. SC Clearance is required for this position.

Qualifications

• Strong hands-on experience with AWS services, especially Lambda.
• Proficiency in TypeScript/JavaScript and/or Node.js for backend development.
• Familiarity with Amazon Connect and/or AI model deployment on AWS.

Responsibilities

• Develop and maintain AWS Lambda functions using Node.js.
• Support deployment and maintenance of services within Amazon Connect.
• Troubleshoot and optimise AWS-hosted services for performance.

Skills

AWS services

TypeScript

JavaScript

Node.js

DevOps principles

Tools

Terraform

CI/CD tools

Job description

About the Role

We are seeking an AWS Developer to join the Contact Centre Platform (CCP) team. This is a hands‑on development role focused on building and maintaining AWS‑based solutions that support the platform’s innovations, including AI models and automation components. While familiarity with DevOps practices is important, this is primarily a coding and solution development role, not a pure infrastructure or tooling position.

Please note that you will require SC Clearance for this role and so to be eligible you must have lived in the UK for at least 5 years continuously.

The role is based in London or Leeds.

Key Responsibilities

• Develop and maintain AWS Lambda functions and related services using Node.js.
• Support deployment and maintenance of services within the Amazon Connect ecosystem.
• Contribute to route‑to‑live processes for new features and innovations hosted on AWS.
• Implement secure, efficient solutions aligned with the development standards for handling sensitive data.
• Collaborate with case management and infrastructure teams to ensure smooth integration and release processes.
• Troubleshoot and optimise AWS‑hosted services for performance and reliability.
• Apply DevOps principles where relevant (e.g., run CI / CD pipelines), but with a strong focus on application development.

Must‑Have Qualifications

• Strong hands‑on experience with AWS services (e.g., Lambda essential).
• Proficiency in TypeScript / JavaScript and / or Node.js for backend development or other programming languages but able to provide and explain real‑world examples through experience.
• Familiarity with Amazon Connect and / or AI model deployment on AWS.
• Understanding of secure coding practices and DevSecOps principles.

Any additional information you require for this job can be found in the below text. Make sure to read thoroughly, then apply.

Nice‑to‑Have Skills

• Experience with Terraform or other IaC tools.
• Knowledge of CI / CD tools (Jenkins, GitHub Actions) for deployment automation.
• Exposure to Salesforce Service Cloud Voice integration.

Why Join Us?

You’ll be part of a forward‑thinking team driving innovation in customer experience through cloud technologies and AI. If you’re passionate about AWS and want to make a tangible impact, we’d love to hear from you.