AV Service Engineer (Crestron / Lutron)

Roundhouse Recruitment Ltd; Greater London; Hybrid; GBP 40,000 - 48,000; Full time

Job summary

A leading AV specialist is seeking an AV Service Engineer to support luxury smart home systems and drive your career forward with fast-tracked progression and specialized training. You will perform maintenance and fault-finding on high-end residential AV systems and work autonomously on technical projects. The ideal candidate will have a strong background in smart home technology and IP networking, offering the chance to expand expertise in a dynamic environment. The role involves UK travel and comes with a company van, tools, and support for ongoing professional development.

Benefits

Paid overtime

Company van and tools

Specialist technical development

All travel expenses covered

Qualifications

• Background in high-end residential AV/smart home installation or service.
• Hands-on experience supporting Crestron and/or Lutron systems.
• Strong working knowledge of IP networking (WAPs, routers, switches, VLANs, subnets).

Responsibilities

• Carry out reactive and preventative maintenance on integrated AV, cinema, and automation systems.
• Fault-find and support Crestron and/or Lutron control environments.
• Diagnose issues across audio, video, lighting, and IP networks.

Skills

Installation of AV systems

Knowledge of Crestron systems

Understanding of Lutron systems

IP networking

Hands-on experience

Tools

Laptop

Mobile phone

Company van

Job description

AV Service Engineer (Crestron / Lutron)

£40,000 - £48,000 + Van + Tools + Paid Travel + Overtime

London & UK Travel | Autonomous Field Role | Fast-Tracked Progression

Are you an AV Service Engineer from a Smart Home / Residential background looking to join a market-leading specialist offering fast-tracked progression, specialist training and long-term career development as the company continues to expand?

This is a field-based service role where you'll primarily support luxury smart home systems, while gaining exposure to commercial AV and automation projects as the business grows. You'll work autonomously on technically complex systems, with the opportunity to broaden your skill set and step into more senior or specialist positions.

If you enjoy ownership, variety and working with premium technology - rather than being boxed into a single system or environment - this role offers genuine long-term progression.

The Role

• Carry out reactive and preventative maintenance on integrated AV, cinema and automation systems
• Fault-find and support Crestron and/or Lutron control environments across residential projects
• Diagnose issues across audio, video, lighting and IP networks (routers, switches, Wi‑Fi, VLANs, subnets)

About You

• Background in high‑end residential AV / smart home installation or service
• Hands‑on experience supporting Crestron and/or Lutron systems in live environments
• Strong working knowledge of IP networking (WAPs, routers, switches, VLANs, subnets)
• Full UK driving licence happy for occasional UK and Europe travel

Package & Progression

• Company van, tools, laptop and mobile provided
• Paid overtime and all travel expenses covered (UK & occasional international)
• Specialist technical development and progression within a growing, market‑leading AV integrator

Keywords

AV Service Engineer, Residential AV Engineer, Smart Home Engineer, Commercial AV Engineer, High‑End Residential AV, Crestron, Crestron Home, Lutron, Lighting Control, Home Automation, Home Cinema, IP Networking, AV‑over‑IP, Field Service Engineer, London