Automotive Service Manager – Lead Team & Service Excellence

Arnold Clark.; Normanton and Altofts; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading automotive company in the UK is seeking an experienced Service Manager for their Derby Motorstore. You will oversee a service team, ensuring top-notch customer service and compliance with policies while driving performance through strong leadership. Candidates should have previous experience in a similar role, excellent communication skills, and a full clean driving licence. The position offers a collaborative workplace culture with opportunities for growth and development.

Benefits

33 days' annual leave

Flexible leave

Collaborative workplace culture

Qualifications

• Previous experience in a similar role
• Full clean driving licence held for a minimum of one year

Responsibilities

• Managing a service team to achieve productivity and efficiency
• Delivering excellent customer service and resolving issues
• Ensuring compliance with company policies and health and safety
• Reviewing department KPIs and financial reports to motivate staff

Skills

Strong communication and influencing skills

Leadership skills

Good organisation and IT skills

High levels of literacy and numeracy

Ability to stay calm under pressure

High levels of accuracy and attention to detail

Job description

A leading automotive company in the UK is seeking an experienced Service Manager for their Derby Motorstore. You will oversee a service team, ensuring top-notch customer service and compliance with policies while driving performance through strong leadership. Candidates should have previous experience in a similar role, excellent communication skills, and a full clean driving licence. The position offers a collaborative workplace culture with opportunities for growth and development.