Automotive Service Advisor - Upsell & Customer Focus

Perfect Placement; Royal Leamington Spa; On-site; GBP 28,000; Full time

Job summary

An automotive dealership is seeking a high-performing Service Advisor in Royal Leamington Spa. Responsibilities include communicating service needs to customers, producing job cards, and preparing invoices. The ideal candidate will have experience in a similar role and excellent communication and upselling skills. The position offers a salary of up to £28,000 with an OTE of £35,000 and benefits such as a bonus scheme, holidays, and training.

Benefits

Up to £28,000 per annum plus OTE

Monthly incentivised bonus scheme

23 days holiday plus bank holidays

Full manufacturer authorised training

Company pension scheme

Personal healthcare

Discounted gym memberships

Qualifications

• Experience in a Service Advisor role is required.
• Ability to effectively upsell on service work and plans.
• Excellent communication skills and customer-focused attitude.

Responsibilities

• Communicate with customers regarding service and repair work.
• Produce Job Cards in the computer system.
• Update Customer and Vehicle Records.
• Prepare invoices and advise on estimated repair costs.
• Perform other ad-hoc duties as needed.

Skills

Customer Focused

Excellent communication

Ability to upsell

Job description

An automotive dealership is seeking a high-performing Service Advisor in Royal Leamington Spa. Responsibilities include communicating service needs to customers, producing job cards, and preparing invoices. The ideal candidate will have experience in a similar role and excellent communication and upselling skills. The position offers a salary of up to £28,000 with an OTE of £35,000 and benefits such as a bonus scheme, holidays, and training.