Automotive Service Advisor — Front Desk (Mon–Fri)

ACS Recruitment Solutions; Buckingham; On-site; GBP 27,000 - 35,000; Full time

Job summary

A UK-based recruitment agency is seeking a proactive Service Advisor for their HGV and car workshop in Buckingham. The role involves booking vehicles, managing customer inquiries, and supporting workshop efficiency. Candidates should have a minimum of 3 years of automotive experience and strong customer service skills. The position offers a full-time schedule from Monday to Friday, with a competitive salary and supportive work environment.

Benefits

22 days annual leave + Bank Holidays

Supportive workshop environment

Monday to Friday working pattern

Qualifications

• Minimum of 3 years experience in the automotive sector, preferably HGV or car.
• Strong professional telephone manner and customer service skills.
• Capable of multitasking in a busy environment.

Responsibilities

• Book customer vehicles into the workshop and create accurate job cards.
• Answer incoming calls and handle customer enquiries.
• Manage the breakdown line and process customer payments.

Skills

Customer service skills

Automotive industry experience

Multitasking ability

Organisational skills

Proficient in computer systems

Job description

A UK-based recruitment agency is seeking a proactive Service Advisor for their HGV and car workshop in Buckingham. The role involves booking vehicles, managing customer inquiries, and supporting workshop efficiency. Candidates should have a minimum of 3 years of automotive experience and strong customer service skills. The position offers a full-time schedule from Monday to Friday, with a competitive salary and supportive work environment.