Automotive Front Desk & Admin Coordinator

Kolt Recruitment Ltd; Burgess Hill; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency for the automotive sector seeks a receptionist for a busy accident repair centre in Burgess Hill. This front-of-house role involves welcoming customers, managing calls and bookings, and supporting daily administration for the workshop team. The ideal candidate will have prior reception or customer service experience and strong communication skills. Good IT skills and a customer-focused approach are essential. Previous experience in the motor trade is advantageous but not required.

Qualifications

• Previous reception, service advisor or customer service experience.
• Strong communication skills and a confident telephone manner.
• Good IT skills and ability to pick up new systems quickly.
• Organised, accurate and able to manage a busy workload.
• Professional, polite and customer-focused at all times.

Responsibilities

• Meet and greet customers, providing a professional and friendly first point of contact.
• Answer and direct incoming calls, take accurate messages and handle enquiries.
• Book vehicles in for estimates and repairs.

Skills

Reception experience

Customer service skills

Strong communication

Good IT skills

Job description

A recruitment agency for the automotive sector seeks a receptionist for a busy accident repair centre in Burgess Hill. This front-of-house role involves welcoming customers, managing calls and bookings, and supporting daily administration for the workshop team. The ideal candidate will have prior reception or customer service experience and strong communication skills. Good IT skills and a customer-focused approach are essential. Previous experience in the motor trade is advantageous but not required.