Automation Managed Service Lead/PM

JR United Kingdom; Exeter; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading engineering firm in Exeter is seeking an experienced Automation Managed Service Lead. This role requires overseeing a team of cross-functional engineers at a customer site. Candidates should have over 15 years in life sciences, a technical degree in engineering, and it is preferred to have project management qualifications. The position involves ensuring service delivery, managing client relationships, and driving process improvements.

Qualifications

• 15+ years’ experience in life sciences with increasing responsibility.
• Experience in cross-functional team leadership.
• Ability to drive growth strategy.

Responsibilities

• Lead and manage a team of cross-functional engineers.
• Act as the primary point of contact for clients.
• Ensure compliance with best practices in service delivery.

Skills

Leadership

Team management

Process improvement

Technical expertise in DeltaV DCS

Education

Technical degree in Engineering

Post graduate qualifications in project management

Tools

DeltaV DCS

Siemens PLC

Rockwell PLC

Job description

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Automation Managed Service Lead/PM, exeter

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Client:

Location:

exeter, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

26.08.2025

Expiry Date:

10.10.2025

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Job Description:

About the Role

We are seeking to hire an Automation Managed Service Lead to join the team in Impact Engineering. This role is based on a key customer site in Northern Ireland. This role involves leading and managing a team of cross-functional engineers on a customer site.

Responsibilities

• Lead and manage a team of cross functional engineers on a customer site
• Provide guidance, mentorship, and support to team members, fostering a collaborative and high-performance work environment.
• Report on key metrics to the Impact Engineering Leadership team
• Project Manager for all Impact projects on site ensuring timelines, budgets, and deliverables are met
• Act as the primary point of contact for the client, managing day-to-day relationships and addressing service-related concerns.
• Implement and maintain effective monitoring, reporting, and escalation processes
• Manage resource allocation to ensure service delivery is maintained without disruption
• Continuously identify opportunities for process improvements to enhance service quality and efficiency
• Ensure that best practices, standards, and compliance requirements are adhered to in service delivery

Qualifications

• 15+ years’ experience of life sciences with growing levels of responsibility
• Technical degree in Engineering or related discipline
• Further post graduate qualifications in project management highly desirable

Required Skills

• Excellent ability for working with people and leading teams
• Energy, passion and vision to drive growth strategy
• Technical background in DeltaV DCS and Siemens/Rockwell PLC’s a strong advantage.