Attraction Operations & Visitor Experience Lead

Powderham Castle; Exeter; On-site; GBP 30,000 - 35,000; Full time

Job summary

A historic attraction in Devon is seeking an Attraction Manager to oversee daily operations, manage visitor services, and ensure a high-quality visitor experience. The ideal candidate will have proven experience in attraction management, strong team leadership skills, and excellent communication abilities. In this full-time role, you will join a committed team, ensuring visitor satisfaction while upholding the site's values and heritage. Applications are open until January 12, 2026.

Benefits

30 days annual leave

Pension scheme eligibility

Supportive senior leadership team

Qualifications

• Proven experience in attraction or visitor services management.
• Strong team management skills with experience managing staff.
• Excellent verbal and written communication skills.

Responsibilities

• Manage daily operations of the visitor attraction.
• Oversee the scheduling and performance of visitor services.
• Line manage the Visitor Services Manager.

Skills

Team management skills

Excellent communication

Customer service principles

Health and safety knowledge

Job description

A historic attraction in Devon is seeking an Attraction Manager to oversee daily operations, manage visitor services, and ensure a high-quality visitor experience. The ideal candidate will have proven experience in attraction management, strong team leadership skills, and excellent communication abilities. In this full-time role, you will join a committed team, ensuring visitor satisfaction while upholding the site's values and heritage. Applications are open until January 12, 2026.