Attraction Host

Compass Group PLC; Croydon; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality company in the UK is seeking an enthusiastic Attraction Host for Madame Tussauds London. The role involves delivering world-class customer service, ensuring guest interactions are engaging and fun. Ideal candidates are reliable, self-motivated, and skilled problem solvers who work well under pressure. Benefits include a competitive hourly rate, bonuses based on performance, and various discounts. Join us to create magical moments for our guests.

Benefits

Hourly rate paid fortnightly

Monthly bonus scheme

Discounts on food and retail

40% online LEGO discount

Exclusive employee discount website

Merlin Magic Pass for free entry into attractions

Qualifications

• Strong timekeeping and commitment to schedules.
• Able to stay driven and proactive without supervision.
• Quick to identify issues and find effective solutions.
• Clear, confident, and engaging communicator.
• Maintains composure in fast-paced situations.
• Thrives both independently and as part of a team.

Responsibilities

• Deliver world-class customer service with a friendly attitude.
• Keep the vibe positive while interacting with guests.
• Exceed expectations every time.
• Stay active throughout the day.
• Prioritize health and safety.
• Operate and assist with the Madame Tussauds ride.

Skills

Reliable & punctual

Self-motivated

Problem-solver

Excellent communicator

Calm under pressure

Adaptable & collaborative

Job description

Are you ready to be the face of unforgettable experiences? As an Attraction Host at Madame Tussauds London, you’ll bring energy, enthusiasm, and a big smile to every guest interaction. Your mission? To create magical moments that guests will remember forever!

Responsibilities

• Deliver world‑class customer service with a friendly, helpful attitude.
• Keep the vibe positive and engaging while interacting with guests.
• Go above and beyond to exceed expectations‑every time!
• Stay on your feet and in the action throughout the day.
• Put health and safety first‑it’s our top priority.
• Operate and assist with our iconic Madame Tussauds ride (training provided).

Qualifications

• Reliable & punctual – strong timekeeping and commitment to schedules.
• Self‑motivated – able to stay driven and proactive without supervision.
• Problem‑solver – quick to identify issues and find effective solutions.
• Excellent communicator – clear, confident, and engaging with guests and team members.
• Calm under pressure – maintains composure in fast‑paced or challenging situations.
• Adaptable & collaborative – thrives both independently and as part of a team across varied roles.

Benefits

• Hourly rate paid fortnightly.
• Monthly bonus scheme based on customer service targets.
• Discounts at all of our attractions on food and retail.
• 40% online LEGO discount.
• Access to an exclusive employee discount website.
• Merlin Magic Pass – allowing your friends and family free entry into our attractions worldwide.

Compensation

Pay Range: £13.49 per hour.

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Responsibilities (Event Executive)

• Secure all catering sales.
• Coordinate all aspects of the food…

Accommodation

If you have any questions or if you require any assistance because of a disability or medical condition, please contact us by email at [e-mail] and one of the team will get back to you as soon as possible.