Attendance and Family Liaison Officer

eTeach UK Limited; Charnwood; On-site; GBP 80,000 - 100,000; Full time

Job summary

An independent specialist school in Charnwood is seeking a dedicated Attendance and Family Liaison Officer to bridge communication between families, school, and external agencies. This role aims to promote pupil wellbeing and engagement, requiring strong interpersonal skills and a commitment to safeguarding. Join our inclusive team and make a meaningful impact on children's lives while benefiting from ongoing professional development and a supportive community.

Benefits

Ongoing professional development

Supportive staff community

Qualifications

• Experience working with children, families, or in a pastoral/safeguarding role necessary.
• Strong understanding of safeguarding and child protection processes is essential.

Responsibilities

• Build trusting relationships with families to support pupil wellbeing and engagement.
• Coordinate support with staff and external agencies.
• Provide guidance on various issues like housing and mental health.

Skills

Interpersonal skills

Communication skills

Empathy

Organizational skills

Problem-solving mindset

Job description

Wolfdale School is an Independent Specialist School with multiple sites in Leicestershire. Our provision is for young people with an Education Health and Care Plan and those with a diagnosis including Autism Spectrum Disorders (ASD), Attention-Deficit/Hyperactivity Disorder, Anxiety, and Social Emotional Mental Health.

About the role

We are seeking a dedicated and compassionate Attendance and Family Liaison Officer to join our supportive team at Wolfdale, a nurturing and inclusive school committed to supporting every child to thrive. In this vital role, you will act as the key link between school, families, and external agencies—working to promote engagement, reduce barriers to learning, and ensure the wellbeing of our pupils and their families.

Key Responsibilities

• Build positive, trusting relationships with families to support pupil wellbeing, attendance, and engagement.
• Work with staff, parents/carers, and outside agencies to provide early help and coordinated support.
• Offer guidance and signposting for families on a range of issues (e.g. parenting, behaviour, housing, mental health).
• Support families through transitions and times of difficulty, acting as a consistent point of contact.
• Work closely with the safeguarding and pastoral teams to ensure joined‑up support for vulnerable pupils.
• Help improve communication and collaboration between school and home.

Ideal Candidate

• Experience working with children, families, or in a pastoral/safeguarding role.
• Excellent interpersonal and communication skills with a non‑judgmental and empathetic approach.
• The ability to build strong professional relationships with families, staff, and external agencies.
• A good understanding of safeguarding, child protection, and early help processes.
• Strong organisational skills, initiative, and a flexible, solution‑focused mindset.

Why join us?

At Wolfdale School, we pride ourselves on our inclusive and supportive environment. As a valued member of our team, you will have access to ongoing professional development, a welcoming staff community, and the opportunity to make a real difference in the lives of children and their families.

Interview Dates

We will be looking for interviews to primarily take place on the 15th and 29th of October 2025 and will set further dates if required.

Safeguarding Statement

Wolfdale School is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under‑represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.