Associate Product Specialist, ETF & Benchmark Solutions

S&P Global Inc.; City of Westminster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading financial services firm in the City of Westminster is seeking an Early Careers professional. The role involves managing client requests, working with product and technical teams, and ensuring excellent communication between the business and clients. Ideal candidates will possess strong organizational and communication skills, along with a keen interest in technology. Health, wellness, and career development perks are included.

Benefits

Health & Wellness benefits

Generous time off

Continuous Learning resources

Retirement planning

Family Friendly Perks

Retail discounts

Qualifications

• 0-2 years of experience preferred.
• Manage multiple tasks while meeting tight deadlines.
• Strong oral and written communication skills are essential.

Responsibilities

• Manage incoming customer requests using internal systems.
• Understand customer needs and deliver suitable solutions.
• Maintain communication between clients and the business.

Skills

Self-organization

Communication skills

Microsoft Office

Interest in technology

Job description

Grade Level (for internal use): 07 About the role: Early Careers 2026 The Team: Asset managers, custodians, hedge funds and investment banks rely on us to deliver timely, accurate, multi asset class index data to support their trading and investment activities. ETF & Benchmark Solutions also provides a comprehensive view of the global ETF market to support the needs of all participants, from issuers and buy-side investors to brokers and market makers. The EBS Product Specialist team are subject matter experts who strive to deliver a best-in-class experience in product support, relationship management and customer communications.

Responsibilities and Impact

• Manage incoming customer requests using internal systems and processes.
• Understand the needs of different customers and work with internal product, technical & operations teams to deliver solutions that meet requirements.
• Manage the communication and relationship between clients and the business.
• Partner with internal stakeholders to deliver enhancements aimed at retaining existing customers or delivering new revenue opportunities.
• Help on projects to improve the Product Specialist processes.
• Work alongside colleagues in major financial hubs around the world including New York, Hong Kong, Sydney and New Delhi., At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets., If you need an accommodation during the application process due to a disability, please send an email to: [e-mail] and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

Basic Required Qualifications

• 0-2 years of experience.
• Able to self-organize, schedule, and prioritize effectively.
• Manage multiple tasks and deliver to a high standard while meeting tight deadlines.
• Knowledge of main Microsoft Office programs required.
• Strong oral and written communication skills are essential.
• Interested in assuming client facing responsibilities.
• Interest in working with software systems and technology.

Additional Preferred Qualifications

• Knowledge of indices and/or ETFs an advantage.
• Data visualization and/or AI experience desirable.

Our People

We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business.

Our Values

Integrity, Discovery, Partnership. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.