Associate Director/Senior Manager, PV (Pharmacovigilance) Operations

GSK; Greater London; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

A leading pharmaceutical company in Greater London is seeking an Associate Director/Senior Manager for Pharmacovigilance Operations. This role involves overseeing ICSR management, supervising a scientific team, and ensuring compliance with regulations. Ideal candidates will have strong pharmacovigilance knowledge, experience in clinical trials, and project management skills. The role offers a hybrid working model, competitive salary, bonuses, and extensive benefits, providing an opportunity for professional growth in the pharmaceutical industry.

Benefits

Competitive salary

Annual bonus based on performance

Healthcare and wellbeing programmes

Pension plan membership

Shares and savings programme

Qualifications

• Experience in clinical trials from a PV perspective is required.
• Technological experience in automation or AI projects is preferred.
• Ability to lead a team and provide strategic oversight.

Responsibilities

• Supervise a team managing ICSR activities.
• Ensure compliance with global regulations and GSK SOPs.
• Build relationships with key stakeholders.

Skills

End-to-end case processing knowledge

In-depth knowledge of pharmacovigilance concepts

Project management experience in PV

Team management experience

Relationship building with stakeholders

Education

Degree in life sciences or medically related field

Job description

Associate Director/Senior Manager, PV (Pharmacovigilance) Operations

The key purpose of this role is to support Pharmacovigilance Operations ‘PV Ops’ – ICSR Management in the following activities: ICSR management, Clinical Trial/Program Interactions, Argus Configuration for Submissions to destinations (Regulatory Authorities, Partners, CROs).

We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.

We embrace modern work practices; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in‑office work.

Discover more about our company wide benefits and life at GSK on our webpage Life at GSK | GSK

In this role you will

• Supervise a team of up to 10 scientific staff (Global/local) responsible for supporting ICSR Management activities.
• Manage the team to ensure appropriate prioritisation and time management, in line with business needs.
• Build external relationships with key stakeholders and senior leaders.
• Provide project management and case processing oversight for clinical trials and post‑market programs, support spontaneous case processing activities; ensure timely completion of deliverables.
• Provide support and guidance to the ICSR Management Leads and team members to ensure compliance with global regulations and adherence to GSK SOPs.
• Resolve issues and concerns within the ICSR Management team and, where resolution is not possible or there is impact across PV Ops, escalate to ICSR Management Director.
• Ensure that all ICSR Management activities are appropriately resourced and escalates any resourcing issues.
• Provide workload forecasts and work with ICSR Management Director to strategically plan, in line with business goals.
• Develop the team, identify training requirements and work with the training team to establish required training plans for individuals as required.
• Provide strategic advice to the function or oversee direct/indirect reports who perform PV activities.
• Mentor new staff during onboarding.
• Use influencing skills to drive best practice and innovation across PV Ops.
• Enhance matrix management across PV Ops, ensuring successful connections with PV Ops sub‑teams.

Basic Qualifications & Skills:

• Degree in life sciences or a medically related field, or previous experience equating to educational requirements.
• End‑to‑end case processing knowledge, from intake to submissions, and experience managing teams performing these processes.
• In‑depth knowledge of pharmacovigilance (PV) concepts and project management within PV, including regulatory requirements, documentation, process design, implementation, and writing standards.
• Experience in clinical trials from a PV perspective (not just general clinical trial roles such as CRA), or post‑marketing PV; candidates with only one area may be considered for a suitable team fit.
• Functional oversight and team management experience, ideally at associate director or manager level, or past experience managing teams even if currently an individual contributor.

Preferred Qualifications & Skills:

• Experience with inspections and audits in PV.
• Technological experience, such as working on automation or AI projects, rolling out new technology, or serving as an SME in such initiatives.
• Ability and willingness to adapt to new technology and automation trends in PV.

Closing Date for Applications – 28th of December, 2025 (COB)

Please take a copy of the Job Description, as this will not be available post‑closure of the advert.

When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at [e-mail] which also allows you to request a call.