Assistant Underwriter, PRS

Chubb Insurance Hong Kong; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance company in Greater London is looking for an Assistant Underwriter to support the HNW underwriting team. The role is vital for managing mid-term adjustments and ensuring accurate service delivery to clients and brokers. Ideal candidates should possess strong communication skills, attention to detail, and prior insurance experience, while being proactive and solution-oriented. The company offers a competitive benefits package including pension schemes, medical coverage, and development opportunities.

Benefits

Pension and annual bonus scheme

25 days annual leave plus ability to purchase 5 additional days

Private Medical cover

Subsidised gym membership

Comprehensive Learning & development offerings

Qualifications

• Educated to A level standard or equivalent.
• Strong attention to detail & accuracy with a desire to provide high-quality service.
• Previous experience in an insurance or underwriting support role.

Responsibilities

• Assist underwriters in evaluating HNW risks across various classes.
• Serve as primary contact for brokers, providing support via phone and email.
• Maintain data accuracy within the underwriting system.

Skills

Interpersonal & communication skills

Attention to detail

Organizational skills

Time management skills

Proactive attitude

Experience liaising with brokers

Education

A level standard or equivalent

Progress towards Chartered Insurance Institute qualifications

Job description

As the PRS business continues to grow, the Assistant Underwriter plays a critical role in supporting the HNW underwriting team. This position is responsible for managing a high volume of mid-term adjustments (MTAs) via phone and email, ensuring accurate and efficient service delivery to brokers and clients. Assistant Underwriters work closely with underwriters, receiving ongoing training and coaching to support their professional development and progression toward underwriting roles.

While some automation exists through our broker portal, the Assistant Underwriter remains central to handling bespoke HNW portfolio tasks, requiring frequent broker interaction and a strong focus on service excellence.

Key Responsibilities:

• Assist underwriters in evaluating and processing HNW risks across all business classes (property, valuables, motor).
• Handle MTAs such as additional property locations, address changes, and vehicle additions, within delegated authority limits (typically £1M–£4M, with specific thresholds for jewellery, fine art, etc.).
• Ensure all risk information & documentation is complete, accurate & compliant before binding cover.
• Serve as a primary contact for brokers, providing prompt, professional, and knowledgeable support via telephone (approx. 75% of daily activity), email, and broker portal.
• Build and maintain strong relationships with HNW brokers to ensure smooth communication and optimal service delivery.
• Proactively follow up with brokers to obtain outstanding information and progress MTAs.

Administration & Data Management

• Accurately input and maintain data within the underwriting system.
• Ensure all activities comply with Chubb policies, underwriting guidelines, FCA regulations, and data protection standards.

Qualifications

Skills & Qualifications

• Progress towards Chartered Insurance Institute qualifications (CII)
• Educated to A level standard or equivalent
• Excellent interpersonal & communication skills, with the ability to build rapport with brokers & internal teams.
• Strong attention to detail & accuracy with a desire to provide service of the highest quality.
• Strong organisational & time management skills; able to handle multiple priorities.
• A team player with a proactive, solutions focussed attitude.
• Previous experience in an insurance or underwriting support role, ideally within personal lines or HNW
• Experience in liaising with brokers

What we offer in return

Pension and annual bonus scheme, 25 days annual leave plus ability to purchase 5 additional days, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings, Employee Assistance program

Integrity. Client focus. Respect. Excellence. Teamwork

Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion. At Chubb we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know in your application or in any future discussions with our recruiters.

• Legal Employer Chubb European Group SE UK Branch