Assistant Underwriter, HNW

Chubb; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An insurance company in Greater London seeks an Assistant Underwriter to support the HNW underwriting team. The role involves managing mid-term adjustments and ensuring service delivery to brokers and clients. Ideal candidates will possess strong communication skills, attention to detail, and the ability to build rapport with brokers. The position offers various benefits, including an annual bonus, private medical cover, and a commitment to employee development. Experience in insurance or underwriting support is advantageous.

Benefits

Pension and annual bonus scheme

25 days annual leave plus ability to purchase 5 additional days

Private Medical cover

Subsidised gym membership

Qualifications

• Progress towards Chartered Insurance Institute qualifications (CII).
• Strong attention to detail & accuracy with a desire to provide high-quality service.
• Experience in liaising with brokers is desirable.

Responsibilities

• Assist underwriters in evaluating HNW risks across all business classes.
• Serve as a primary contact for brokers, providing knowledge support.
• Maintain data accurately within the underwriting system.

Skills

Interpersonal skills

Attention to detail

Organizational skills

Time management

Customer service

Education

Educated to A level standard or equivalent

Tools

Microsoft Excel

Microsoft Word

Adobe Acrobat

Job description

Description

As the PRS business continues to grow the Assistant Underwriter plays a critical role in supporting the HNW underwriting team. This position is responsible for managing a high volume of mid-term adjustments (MTAs) via phone and email ensuring accurate and efficient service delivery to brokers and clients. Assistant Underwriters work closely with underwriters receiving ongoing training and coaching to support their professional development and progression toward underwriting roles.

While some automation exists through our broker portal the Assistant Underwriter remains central to handling bespoke HNW portfolio tasks requiring frequent broker interaction and a strong focus on service excellence.

Qualifications

Key Responsibilities

Underwriting Support

• Assist underwriters in evaluating and processing HNW risks across all business classes (property valuables motor).
• Handle MTAs such as additional property locations address changes and vehicle additions within delegated authority limits (typically 1M4M with specific thresholds for jewellery fine art etc.).
• Ensure all risk information & documentation is complete accurate & compliant before binding cover.

Broker Liaison

• Serve as a primary contact for brokers providing prompt professional and knowledgeable support via telephone (approx. 75% of daily activity) email and broker portal.
• Build and maintain strong relationships with HNW brokers to ensure smooth communication and optimal service delivery.
• Proactively follow up with brokers to obtain outstanding information and progress MTAs.

Administration & Data Management

• Accurately input and maintain data within the underwriting system.
• Ensure all activities comply with Chubb policies underwriting guidelines FCA regulations and data protection standards.

Skills & Qualifications

Essential

• Progress towards Chartered Insurance Institute qualifications (CII)
• Educated to A level standard or equivalent
• Excellent interpersonal & communication skills with the ability to build rapport with brokers & internal teams.
• Strong attention to detail & accuracy with a desire to provide service of the highest quality.
• Strong organisational & time management skills; able to handle multiple priorities.
• A team player with a proactive solutions focussed attitude.

Desirable

• Previous experience in an insurance or underwriting support role ideally within personal lines or HNW
• Experience in liaising with brokers

What we offer in return

Pension and annual bonus scheme 25 days annual leave plus ability to purchase 5 additional days Private Medical cover Employee Share Purchase Plan Life Assurance Subsidised gym membership Comprehensive Learning & development offerings Employee Assistance program

Integrity. Client focus. Respect. Excellence. Teamwork

Our core values dictate how we live and work. Were an ethical and honest company thats wholly committed to its clients. A business thats engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment thats collaborative and supportive.

Diversity & Inclusion

At Chubb we consider our people our chief competitive advantage and as such we treat colleagues candidates clients and business partners with equality fairness and respect regardless of their age disability race religion or belief gender sexual orientation marital status or family circumstances.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia anxiety autism a mobility condition or hearing loss) and need us to make any reasonable adjustments changes or do anything differently during the recruitment process please let us know in your application or in any future discussions with our recruiters.

Key Skills

• Employee Orientation
• Data Entry
• Compliance
• Organizational skills
• Adobe Acrobat
• Math
• Microsoft Word
• Office Experience
• Workers' Compensation Law
• Microsoft Excel
• Underwriting
• Administrative Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1