Assistant Technical Officer | University College London Hospitals NHS Foundation Trust

University College London Hospital; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare institution in Greater London seeks a motivated Assistant Technical Officer to support its busy Pharmacy team. The role involves assisting in daily pharmacy operations, managing stock, and providing customer service. No prior experience is required, making this an excellent opportunity for candidates interested in pharmacy and complementary care. This rewarding position offers a chance to develop skills within both hospital and retail pharmacy settings.

Qualifications

• Reliable, adaptable, able to work well in a team.
• No previous experience required; interest in complementary medicine is beneficial.

Responsibilities

• Support day-to-day running of the dispensary and retail pharmacy.
• Manage retail stock and maintain good record-keeping.
• Assist in prescription handling and dispensing when necessary.
• Maintain cleanliness and provide customer service.

Skills

Organised

Detail-oriented

Effective communication

Customer-service skills

Job description

We are looking for a motivated and enthusiastic Assistant Technical Officer (ATO) to join our busy and friendly Pharmacy team at the Royal London Hospital for Integrated Medicine (RLHIM).

This is an excellent opportunity for someone with an interest in pharmacy, complementary care, and retail services to support the day‑to‑day running of our outpatient and retail pharmacy.

Responsibilities

• Support pharmacists with the day‑to‑day running of the dispensary and the retail pharmacy.
• Retail stock management, processing of various orders, deliveries, invoices and maintaining good record keeping.
• Daily posting of prescriptions, medicine handling and assistance in dispensing when required.
• Maintain a clean and well‑organised dispensary and provide friendly counter service to patients and the public.
• Use IT and computer skills; willingness and commitment to learn are essential.

Qualifications

• Reliable, organised, adaptable and detail‑oriented.
• Effective communication and customer‑service skills; able to work well in a team.
• No prior experience required; an interest in complementary medicine is helpful.

This is a rewarding role for someone who enjoys helping people, is keen to learn, and would like to develop their skills within both a hospital and retail pharmacy setting.

Closing date

This advert closes on Tuesday 9 Dec 2025.