Assistant Store Manager

Cotswold Outdoor; England; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading outdoor retail company in the United Kingdom is seeking an experienced Assistant Store Manager to support the Store Manager and ensure excellent customer experiences. The candidate will lead and coach the team in daily operations, uphold store standards, and step up in the absence of the Store Manager. This position offers a starting salary of £28,100, a yearly bonus opportunity, generous discounts on outdoor brands, and ongoing training.

Benefits

Starting salary of £28,100

Yearly bonus of up to £2,000

40-60% discount on outdoor brands

33 days holiday with options to buy more

Free confidential wellbeing support

Extra savings on everyday spending through perks

Qualifications

• Experience as an Assistant Store Manager, capable of leading a team.
• Strong customer service skills with a focus on product knowledge.
• Knowledge of store operations including stock management and safety.

Responsibilities

• Coach the team through daily operations to ensure high performance.
• Motivate the team to deliver expert service and meet performance targets.
• Maintain an inclusive and welcoming environment for customers.
• Lead the team in the Store Manager's absence.
• Ensure the store is organized and inviting.

Job description

Working in partnership with your Store Manager, you'll support your team to give every customer a great experience.

Responsibilities

• Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety
• Lead by example, motivating your team to deliver expert service and hit performance targets
• Help create an inclusive, welcoming environment where every customer feels valued
• Step up to lead the team in the Store Manager's absence
• Maintain a high standard of presentation, keeping the store organised, inviting, and easy to shop in

Qualifications

You'll fit right in if...

• Have experience as an Assistant Store Manager and know how to get the best from a team
• Take pride in delivering outstanding customer service and helping people find the right products
• Understand the key parts of store operations, from stock and safety to visual standards
• Value being part of a supportive team that works together to bring out the best in each other

About the Company

We believe life is better when it's spent outdoors. Whether it's hiking, running or just enjoying fresh air, being outside helps us feel connected and refreshed. Behind every great adventure is the right gear, and behind that, a passionate team.

Benefits

• Starting salary of £28,100, plus a yearly bonus of up to £2,000
• 40-60% discount on top outdoor brands across our stores
• 33 days holiday with the option to buy more
• Ongoing training and development, including leadership support and expert sessions from leading brands
• Free, confidential wellbeing support whenever you need it
• Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform