Assistant Service Manager - Theatres and pre-assessment services

Homerton University Hospital NHS Foundation Trust; City of Westminster; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prominent healthcare organization in the City of Westminster seeks a high-performing individual to support operational management within their expanding perioperative services. Key responsibilities include building stakeholder relationships, ensuring top-notch administrative processes, and managing administrative staff. The ideal candidate will possess excellent communication skills and be capable of supporting a high-performing team. This role offers a chance to contribute to vital healthcare services in a dynamic environment.

Benefits

Great range of benefits

Professional development opportunities

Qualifications

• Experience in supporting operational management.
• Ability to troubleshoot issues efficiently.
• Line management experience for administrative staff.

Responsibilities

• Support operations manager in day-to-day service running.
• Build relationships with key stakeholders.
• Ensure high standards of administrative processes.

Skills

Excellent communication skills

Relationship building

Administrative competence

Job description

The Theatres, Anaesthetics and Pre-Assessment Services are undergoing an exciting expansion: two new theatres are coming into service; robotics surgery is being introduced to the Trust; and an exciting transformation programme of work is being rolled out across the perioperative services. The department is a support service, meaning we support all surgical teams and services within the SWNS division. Therefore, this post holder will need to have excellent communication skills and the ability to build a wide range of relationships in order to provide a great service. Theatres, Anaesthetics and Pre-Assessment Services are integral to the divisional operational, financial and RTT targets and we're looking for a high performing individual to join our team to help deliver against those targets.

Responsibilities

The post holder will be responsible for supporting the operations manager with the day-to-day running of the service. This includes, but is not limited to:

• Building good working relationships with key stakeholders
• Ensuring administrative processes are completed to a high standard
• Supporting with troubleshooting any on the day issue including maintenance issues, staffing and flow issues
• Supporting with the various departmental meetings
• Leading on workstreams for the theatre's transformation programme
• Line management responsibilities for administrators
• Supporting the theatre nursing teams with administrative tasks
• Creating internal processes and updating current processes whereby a gap is identified

About Homerton Healthcare NHS Foundation Trust

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.