Assistant Restaurant Manager - London

Royal Lancaster London; City of Westminster; On-site; GBP 31,000 - 37,000; Full time

Job summary

A prestigious hotel in the City of Westminster is seeking an Assistant Restaurant Manager to support the daily operations and service excellence in its restaurant. The ideal candidate will possess previous experience in a restaurant supervisor role and exhibit strong leadership skills. This position offers an annual salary of £31,600, alongside benefits such as pension contributions, employee discounts, and extensive development programmes. Join a vibrant pre-opening team and make a difference in the dining experience!

Benefits

Pension with company contributions

50% discount in restaurants and spa treatments

Complimentary stay after passing probation

IHG Employee rate across global hotels

Healthcare cash plan

Free meals on duty

Qualifications

• Experience in a restaurant supervisor or assistant manager role.
• Knowledge of food and beverage service in a hotel setting.
• Ability to lead a shift effectively.

Responsibilities

• Support the Restaurant Manager in daily operations.
• Motivate and guide the team to provide excellent service.
• Contribute to promotions and new concepts.

Skills

Leadership

Communication Skills

Commercial Awareness

Flexibility

Tools

Reservation Systems (e.g., Opentable)

Job description

Responsibilities

• Lead with energy: Support the Restaurant and Events Manager in overseeing the daily running of the restaurant, ensuring high standards of service, style, and guest experience at all times.
• Inspire the team: Motivate and guide the team to work as one, delivering efficient, friendly, and on‑brand service.
• Be present on the floor: Jump in during peak hours to lead from the front, resolve guest concerns, and ensure smooth service flow.
• Own the details: Support with stock management, team scheduling, compliance, SOP adherence, and upholding brand and hygiene standards.
• Bring ideas to life: Contribute to promotions, activations, and new concepts in collaboration with the wider Food & Drink and Marketing teams.
• Support performance goals: Help manage costs, drive upsell initiatives, and support the Restaurant Manager in meeting key targets.

You're dynamic, hands‑on, and passionate about guest experience. You'll thrive in this Assistant Restaurant Manager role if you bring:

Qualifications

• Previous experience in a restaurant supervisor or assistant manager role
• Knowledge of food and beverage service within a hotel or lifestyle setting
• Great communication skills and the ability to lead a shift
• Familiarity with reservation systems (e.g. Opentable, Seven Rooms, etc.)
• Commercial awareness and the ability to drive team performance
• A collaborative, people‑first leadership style
• Flexibility to work evenings, weekends, and holidays
• A passion for local culture, food, and hospitality

At Hotel Indigo K West Shepherd's Bush, our restaurant isn't just a place to dine - it's a reflection of our neighbourhood's bold character. We're looking for an Assistant Restaurant Manager who's ready to support the daily operation of our stylish restaurant, delivering memorable moments from breakfast through to dinner. If you've got a passion for service, leadership, and local flavour, this is your chance to help shape something special. So come and join our pre‑opening team, as we get ready to open our doors!

What's Our Story?

Hotel Indigo is a lifestyle brand that celebrates the individuality of each neighbourhood. We embrace the spirit of Shepherd's Bush: creative, cultural, and full of soul. Whether it's a working breakfast, a laid‑back lunch, or a buzzing dinner service, we make every moment personal and inspired.

Benefits

Annual salary: 31,600

• Pension with company contributions
• 50% discount in all our restaurants and Spa treatments across our properties
• Team member and Friends & Family rates across our properties
• Complimentary stay after passing probation
• IHG Employee rate across 6000 hotels globally
• Extensive discounts on our benefits platform
• Healthcare cash plan
• Interest‑free season ticket loan
• Employee Assistance Programme - 24/7 online GP, mental health support, and wellbeing
• World‑class development programmes, apprenticeships, and growth opportunities
• Bike to work scheme
• Recomend a Friend incentive
• Free meals on duty
• Social squads and recognition schemes to make your voice heard and celebrate success