Assistant Restaurant Manager

The Connaught; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious luxury hotel in London is seeking an experienced Assistant Restaurant Manager to lead daily operations and enhance guest experiences. Ideal candidates will have prior management experience in luxury settings and a commitment to service excellence. Responsibilities include overseeing staff performance, ensuring compliance with safety standards, and stepping into the Restaurant Manager's role when necessary. Join a warm, welcoming team that values your contribution and offers a range of benefits to support your career growth.

Benefits

Competitive salary

Enhanced annual leave

Life assurance

Discounted rates across properties

Training and development opportunities

Qualifications

• Previous management experience in luxury hospitality is required.
• Ability to manage staff performance and scheduling.
• Strong leadership and communication skills essential.

Responsibilities

• Manage daily operations and guest experiences in the restaurant.
• Handle escalated guest concerns and support the Restaurant Manager.
• Ensure compliance with health and safety protocols.

Skills

Luxury hospitality management

Team leadership

Service excellence

Fine dining expertise

Job description

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We are looking for a talented and passionate full-time Assistant Restaurant Manager to join the The Connaught Grill team at the award-winning 5-Star Deluxe hotel - The Connaught.

To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.

The Role

As Assistant Restaurant Manager, you'll play a pivotal role in the seamless running of our daily operations and in delivering an unparalleled guest experience. You'll be the driving force behind service excellence, team leadership, and operational efficiency - stepping into the Restaurant Manager's shoes when needed.

Responsibilities

Your responsibilities will include managing staff scheduling and performance, handling escalated guest concerns, maintaining service standards, and supporting the Restaurant Manager in achieving LQA benchmarks. You'll oversee training and recruitment, promote the restaurant and its outlets to optimise revenue, ensure compliance with health and safety protocols, and maintain a clean, efficient environment. Strong leadership, fine dining expertise, and a commitment to excellence will be essential as you uphold the reputation and integrity of one of London's most iconic culinary destinations.

Who You Are

• Someone who naturally embodies elegance, warmth, and quiet confidence.
• Previous management experience in luxury hospitality.
• A calm, composed presence with an eye for thoughtful detail.
• A team player who believes service is an art and people are at the heart.

A Rewarding Career with Maybourne

At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.

Health & Wellbeing

• Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
• Option to purchase up to five additional days of annual leave per year.
• Monthly access to subsidised massage and podiatry treatments.
• A programme of wellbeing initiatives, from mental health support to physical activity.
• 24-hour confidential assistance helpline.
• On- and off-site Occupational Health support.
• Life assurance through our Death in Service scheme.
• Eye care support, including vouchers and contributions towards glasses*
• Flu vaccination vouchers*
• Cycle to Work Scheme

Recognition & Growth

• An extra paid day's leave to celebrate your birthday.
• Instant recognition and award programme, celebrating extraordinary contributions.
• Dedicated in-house training and development to support your personal and professional growth.
• Monthly colleague awards with generous prizes.
• Opportunities for internal progression and cross-property moves.
• 'Introduce a Star' referral scheme - with rewards of up to £1,500*
• Long service celebrations to honour your continued dedication.

Financial Care

• A highly competitive salary package
• Increased holiday entitlement after 3 and 5 years of service
• Family-first policies, including enhanced maternity and paternity pay
• Season ticket travel loans
• A generous pension scheme*
• Smart Tech Benefit - Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.

Moments to Remember

• Exceptional colleague rates of £50 per night across Maybourne properties for you and your family
• A hosted 'Guest Experience Stay' - immerse yourself in the full Maybourne experience*
• 50% off food and beverage across our restaurants and bars*
• Invitations to a year-round calendar of cherished colleague events - from the Maybourne Picnic to our festive celebrations.
• Thoughtful gifts to mark weddings, new arrivals, and retirements

*Selected benefits are subject to terms and conditions.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

This is a full-time role requiring 40 hours per week.