Assistant Operational Services Manager

NHS National Services Scotland; Hamilton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned healthcare organization is seeking a full-time team leader for the Lanarkshire Healthy Lifestyle & Weight Management Service. The candidate must manage day-to-day operations, coordinate patient management systems, and lead a team of administrative staff. A degree in Administration or relevant field and strong communication skills are required. The position is fixed-term (22 months) based in Hamilton, Scotland, offering various employee benefits including annual leave and pension scheme.

Benefits

27 days annual leave increasing with service

8 days public holidays

Membership of NHS Pension Scheme

Paid sick leave

Occupational health services

Employee counselling services

Qualifications

• Experience in staff management is essential.
• Drivers licence required, must be UK/EU/EEA full licence.
• Competent knowledge of NHS Policies and Procedures is necessary.

Responsibilities

• Manage the A&C team and operations for the service.
• Develop patient management and data collection systems.
• Provide leadership to administrative staff.

Skills

Staff Management

Excellent IT Skills

Budget Management

Communication Skills

Organizational Skills

Education

Degree in Administration/Information Management/Public Services Management

Job description

The Role

The post holder will provide and contribute to the development of the Lanarkshire Healthy Lifestyle & Weight Management Service, managing the A&C team on a day-to-day basis and providing a vital link between the support team and the clinical, health improvement & community teams within the service.

The post holder will also co-ordinate the use of patient management and data collection systems with the service.

The Post Holder will manage operational services to support the Management Team. He/She will provide management and leadership to administrative and clerical staff and contribute to the implementation of strategy. He/She will have specific responsibility for the management of non-clinical services.

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we’ll need you to bring

• Degree in Administration/Information Management/Public Services Management) or equivalent
• Experience of staff management
• Excellent/Advanced IT Skills
• Numeracy skills
• Budgetary experience
• Competent knowledge of NHS Policies & Procedures
• Excellent communication and organisational skills
• Must be able to demonstrate flexibility, initiative and to make decisions in a pressurised environment.

A driving licence is required, this must be a full UK/EU/EEA licence.

Contract type

Fixed Term (22 Months)

Full time

37 Hours

Please note this is a 22 months fixed term post. Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post.

Location

This role will be based in Lanarkshire Weight Management Service within Beckford St.

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Looking to find out more?

If you’re looking to find out more, then we would love to hear from you!

Please contact Carla Giaffreda, Service Development Coordinator on [e-mail]

For enquiries regarding the application form or recruitment process, please contact Adam Thomson, Recruitment Administrator on [e-mail] (Please remember to include the job title and reference number in your email)

Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

• A minimum of 27 days annual leave increasing with length of service
• A minimum of 8 days of public holidays
• Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
• Paid sick leave increasing with length of service
• Occupational health services
• Employee counselling services
• Work-life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.

Additional Information for Applicants

• Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
• For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
• We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
• Once you have submitted your application form you will be unable to make any amendments

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Right to Work within the UK

NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.

Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.

Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.