Assistant Manager - The Nags Head

RedCat Pub Company; Great Missenden; On-site; GBP 30,000 - 40,000; Full time

Job summary

An independent pub group in Great Missenden is seeking an experienced Assistant Manager to support the General Manager in daily operations. You will lead and inspire a team to deliver excellent customer service while ensuring safety and cleanliness standards. Ideal for someone with a passion for hospitality and a hands-on approach. Join a growing team in a well-regarded pub that values trust and talent, located in the picturesque Chiltern Hills, 40 minutes from Central London.

Benefits

Work/Life Balance

Bonus of up to 15%

Tronc scheme for tips

Access wages via Wagestream

Career development programmes

Employee assistance programme

Discounts on food and accommodation

Qualifications

• Previous experience in a supervisory or assistant manager role in hospitality is essential.
• Hands-on, lead-from-the-front approach required.
• Passion for food and drink and creating great guest experiences.

Responsibilities

• Support the General Manager in all aspects of running the pub.
• Lead and inspire the team to deliver excellent customer service.
• Oversee shift operations and handle customer feedback.
• Ensure high standards of cleanliness and compliance.

Skills

Leadership

Customer service

Communication

Organisational skills

Team player

Job description

Why work for us?

• Work/Life Balance?A genuine belief in work/life balance and an understanding of working together to promote flexibility
• Bonus?Up to 15% of salary able to be achieved on a quarterly basis
• Tips?A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar
• Financial Support?Access wages as you earn them through Wagestream,
• Development?Inspirational career development programmes
• Recognition?Dedicated reward and recognition platform
• Discounts?Food and Accommodation discounts nationwide
• Personal support?Employee assistance programme and wellbeing support

We’re on the lookout for a confident and motivated Assistant Manager for this site.You’ll play a key role in the day-to-day running of the business, leading the team by example and stepping up to take the reins when needed.

It's no secret that RedCat are operating well and there’s lots of positive news out there about us at the moment. We’re in growth mode and we would love you to come and be part of the excitement. We aim to grow to over 65 sites in the next five years, across RedCat Independent Pubs and our sister company, Coaching Inns.

This isn’t just another Assistant Manager job in a pub — this is your chance to really make your mark, we're looking for someone who cares about delighting the guest, and wants to support our teams who deliver great service every time.

Nestled in the heart of the Chiltern Hills, The Nags Head is a distinguished 15th-century country inn that seamlessly blends historical charm with modern sophistication.

Located in the picturesque village of Great Missenden, just 40 minutes from Central London, this AA 4-star graded establishment offers guests an authentic countryside experience with contemporary comforts.

Culinary excellence is at the forefront of The Nags Head's offerings, showcasing locally sourced ingredients and seasonal produce. Diners can savour dishes off the chef led menu, complemented by an extensive wine list and a selection of local ales and craft beers

Beyond its gastronomic delights, The Nags Head serves as a hub for community events and special occasions. With its spacious beer garden, pet-friendly policy, and family-friendly environment, it's a favourite among locals and visitors alike.

The job in a nutshell

• Support the General Manager in all aspects of running the pub
• Lead and inspire the team to deliver excellent customer service
• Oversee shift operations, manage staff rotas, and handle customer feedback
• Ensure high standards of cleanliness, safety, and compliance
• Assist with stock control, ordering, cash handling, and daily reports
• Help drive sales through great service, events, and community engagement

What we are looking for:

• Previous experience in a supervisory or assistant manager role in hospitality
• A hands-on, lead-from-the-front approach
• Great communication skills and a calm, positive attitude under pressure
• A genuine passion for food, drink, and creating great guest experiences
• Strong organisational skills and a good head for numbers
• A team player who thrives in a fast-paced environment

Ready to run a pub that runs on trust and talent?

Apply nowand lets talk about where your leadership could take you next INDMP