Assistant Manager - GBK Oxford

Gourmet Burger Kitchen; Packmoor; On-site; GBP 40,000 - 60,000; Full time

Job summary

A growing restaurant group in the UK is seeking an Assistant Manager to lead a vibrant team and ensure exceptional customer experiences. This role involves overseeing daily operations, driving sales strategies, and stepping up as a leader in the General Manager's absence. Ideal candidates have supervisory experience in hospitality, strong interpersonal skills, and a passion for food. This position offers career development opportunities in a fun and dynamic atmosphere.

Benefits

50% off total bill for you and five friends

Exclusive discounts via BRG Spark App

20% off at Carluccio’s retail gift shop

Access to advanced pay with WageStream

Referral bonus scheme

Career development opportunities

Flexible working hours

Qualifications

• Supervisory or management experience in hospitality preferred.
• Natural leader with a desire to develop and motivate teams.
• Strong people skills for interacting with customers and team members.

Responsibilities

• Lead and inspire the team to provide excellent service.
• Oversee daily kitchen operations and maintain a lively atmosphere.
• Implement strategies to boost sales and manage costs.
• Ensure guests have an exceptional experience from start to finish.
• Take charge in the absence of the General Manager.

Skills

Supervisory experience

Leadership skills

Interpersonal skills

Business understanding

Passion for food

Job description

Responsibilities

• Support the team: Work alongside the General Manager to lead and inspire the team, ensuring top‑notch service and that every customer leaves satisfied.
• Keep the burgers rolling: Oversee daily operations, ensuring smooth kitchen workflow and a lively, welcoming atmosphere.
• Drive the business: Assist in implementing strategies to boost sales, manage costs, and keep GBK the go‑to spot for burger lovers.
• Customer experience: Play a key role in ensuring guests have a brilliant time from the moment they walk in to the last bite.
• Step up when needed: Take charge in the General Manager's absence, demonstrating leadership and keeping everything on track.
• Contribute to the vibe: Create a fun, relaxed environment where customers and staff alike enjoy their time.

Qualifications

• Experience: Supervisory or management experience, ideally in the hospitality industry.
• Leadership potential: Natural leader, ready to support and motivate the team while learning.
• People skills: Strong interpersonal skills, handling customers and colleagues with ease.
• Business know‑how: Understanding of running a successful business and eagerness to develop further.
• Passion for food: Love good food, especially a cracking burger, and enthusiasm to share it.

Company Overview

Boparan Restaurant Group (BRG) is a growing hospitality group committed to becoming the best restaurant group. We are obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.

Why GBK? At Gourmet Burger Kitchen (GBK), we believe in epic burgers, vibrant vibes, and unforgettable experiences. We’re looking for an Assistant Manager who shares our passion for great food, people, and leadership.

Benefits

• Feast on 50% off your total bill for you and five friends across all our brands.
• Unlock exclusive discounts on thousands of online and high‑street retailers, plus restaurants, through our BRG Spark App.
• Stock up on favourites: enjoy 20% off at Carluccio’s retail gift shop & deli.
• Get paid when you need it with WageStream, offering access to advanced pay.
• Refer friends and earn with our bonus scheme.
• Skyrocket your career: excellent opportunities for career development across our diverse brand portfolio.
• Work your way: flexible working opportunities that suit your lifestyle.