Assistant Manager (Front of House) - Luton Airport-Full Time

Pret a Manger; England; On-site; GBP 33,000 - 38,000; Full time

Job summary

A leading fast-casual restaurant chain in the UK is looking for enthusiastic Front of House Assistant Managers. Responsibilities include overseeing daily operations, leading a team to excel in customer service, and ensuring a positive work environment. The ideal candidate has retail management experience and a passion for food. This position offers a competitive salary and a range of benefits including bonuses, free meals, and opportunities for career advancement through training and development programs.

Benefits

15% quarterly bonus

Free meals while working

Club Pret Membership

Private Healthcare

33 days of holidays

Employee discount programme

Free shoes

Pension scheme

Qualifications

• Previous experience in retail management is essential.
• Passion for food and enhancing customer experiences.
• Ability to lead and motivate team members.

Responsibilities

• Oversee daily store operations ensuring smooth functioning.
• Lead and motivate the team to meet high service standards.
• Uphold health and safety regulations within the workplace.
• Manage inventory and stock control efficiently.

Skills

Retail management experience

Customer service

Team leadership

Communication skills

Problem-solving

Job description

Job Overview

We are looking for enthusiastic Front of house Assistant Managers who will guarantee the smooth running of the front of house operations and our wonderful customers' and teams' happiness! Our Assistant Managers support the General Manager in upholding exceptional standards, boosting sales, and ensuring the delivery of delightful products to our customers daily. Additionally, you'll have the opportunity to gain valuable skills and knowledge through our Training Academy, paving the way for advancement and future opportunities.

Responsibilities

• Support the General Manager in overseeing daily operations to ensure smooth functioning of the store.
• Assist in leading and motivating the team to uphold Pret's high standards of customer service and food quality.
• Help maintain a positive and inclusive work environment by fostering teamwork and camaraderie among team members.
• Lead by example in delivering exceptional customer experiences and resolving any customer concerns or issues promptly.
• Assist in training and developing team members to enhance their skills and capabilities, contributing to their professional growth within the company.
• Collaborate with back-of-house teams to optimise efficiency and productivity in serving customers.
• Uphold health and safety standards, ensuring compliance with all relevant regulations and procedures to maintain a safe working environment for both Team members and customers.
• Assist in inventory management and stock control activities, including stock ordering, stock takes, and minimising wastage.

Requirements

If you have previous retail management experience and a passion for food and customer service, apply now!

Pret Behaviours

• Passion
• Clear Communication
• Team Working
• Great Execution
• Open to Change
• Business Sense
• Realising Potential
• One Pret
• Thoughtful Leadership

About Pret

Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we're dedicated to delighting our customers every day. Our food is handmade in our shop kitchens throughout the day and anything we don't sell goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It’s partly what we think makes Pret special.

Salary & Benefits

• £33,645 - £37,955
• 15% quarterly bonus
• Free meals while you’re working
• Club Pret Membership, with 50% off food and 5 free drinks a day.
• Private Healthcare
• 33 days of holidays
• Your Pret Benefits – employee discount programme (Retail, Food, Restaurants, Gym, etc)
• Free shoes
• Rewards for being outstanding.
• Pension scheme
• Length of service reward.
• Legendary Pret parties
• And more…

Training & Career Growth

• Outstanding training and development (our CEO, Pano, joined Pret as an Assistant Manager 20 years ago and there are many more stories of amazing careers at Pret)
• Grow with us and earn professional qualifications: we offer Apprenticeships Level 4 and beyond
• Use of our internal "Opportunity Network" to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.

Additional Information

• Self‑Employed Reference
• Unemployment Reference (Job Centre or Benefits Offices)
• School/Education Reference
• Agency Reference
• All pay rates quoted are based on London and other expensive cities. Pay rates vary across the UK.