Assistant Manager - Facilities Management

American Airpower Heritage Museum; Lowestoft; On-site; GBP 39,000 - 43,000; Full time

Job summary

A local services provider is hiring an Assistant Manager to lead the Facilities Management team in Lowestoft. The role involves overseeing operations, managing teams and subcontractors, and ensuring high-quality service delivery. Ideal candidates will have facilities management experience, strong leadership skills, and a relevant professional qualification. A competitive salary and comprehensive benefits are offered.

Benefits

Competitive salary

Health and wellbeing package

Matched pension scheme

Access to wellbeing initiatives

Learning and development opportunities

Discounts on various services

Car benefit scheme

Qualifications

• Solid experience in facilities management with strong commercial awareness.
• Ability to lead multi-disciplinary teams and communicate effectively.
• Knowledge of statutory health and safety requirements.

Responsibilities

• Lead the delivery of high-quality facilities management services.
• Oversee day-to-day operations and maintain compliance with standards.
• Manage internal teams and subcontractors.

Skills

Facilities management experience

Leadership

Problem-solving

Communication

Commercial awareness

Education

Relevant professional qualification

Job description

Overview

East Suffolk Services Limited (ESSL) is hiring for an Assistant Manager to lead and manage the Facilities Management team. Location options: East Suffolk Services Limited, Lowestoft NR32 2EF or Ufford, Woodbridge, Suffolk IP13 6ET, depending on preference. Salary: £39,152 - £42,839 per annum. Hours: 37 per week. Contract: Permanent.

This is a fantastic opportunity to support and give back to your local community. ESSL delivers essential local services to residents and businesses across the district and is focused on high-quality, efficient service delivery.

Responsibilities

• Lead the delivery of high-quality facilities management services across a varied portfolio of buildings and commercial contracts.
• Oversee day-to-day facilities operations, including inspection and maintenance of 97 play areas; ensure services are delivered in line with agreed standards.
• Manage internal teams and subcontractors, monitor performance, and ensure compliance with health and safety regulations.
• Act as the main client contact, resolve issues, and maintain strong working relationships with clients.
• Help develop the commercial element of facilities management.
• Coordinate seasonal and emergency responses (gritting operations, flood defence deployment, and barrier erection during tidal events), collaborating with internal teams and external partners to ensure public safety.

What You Will Need

• Solid experience in facilities management with strong commercial awareness.
• Ability to lead multi-disciplinary teams and communicate effectively; strong problem-solving skills.
• Relevant professional qualification and knowledge of statutory health and safety requirements.
• Ability to engage with clients and manage complex operational challenges.

Benefits

• Competitive salary and a comprehensive benefits package to support health, development, and lifestyle.
• Top-tier health and wellbeing package (Canada Life), including access to UK-based GPs, dentists, and life insurance.
• Competitive, matched pension scheme (Royal London).
• Access to wellbeing initiatives, mental health resources, and specialist counselling.
• Learning and development opportunities tailored to your role and goals.
• Discounts on technology, holidays, travel, fashion, health and beauty, and more.
• Car benefit scheme and cycle-to-work scheme to support commuting.

How to Apply

• For an informal discussion, contact Shayne Plant, FM Operations Manager, on 03300 166111.
• Closing date: 11.30pm, 5 October 2025. Interview date: Week commencing 13 October 2025.
• Step 1 – Read the advert and the Job Description and Person Specification (docx).
• Step 2 – Complete the Supporting Statement template (docx); use the application template to show how you meet each criterion in the Person Specification. CVs are not accepted.
• Step 3 – Complete the online application and upload your statement.
• For more information, check the How to Apply section of our Career Site.
• Reference: LNKD1_UKTJ