Assistant Manager – Busy Family Entertainment Centre

Hollywood Bowl Group; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading entertainment company in the UK is seeking an Assistant Manager for its Reading centre. This role involves overseeing operations, coaching staff, and enhancing the customer experience. Ideal candidates should have management experience in a related field and a strong passion for customer service. Competitive benefits include a bonus scheme, holiday allowances, and wellness support. The company promotes an inclusive environment and seeks individuals who are ready to contribute to its growth.

Benefits

Monthly bonus scheme

50% off food while working

28 days holiday

Access to training programs

Free games vouchers

Healthcare cash plan

Enhanced parental leave benefits

Qualifications

• Management experience, ideally in leisure, hospitality, or retail.
• A passion for delivering excellent customer service.
• Ability to mentor large teams effectively.

Responsibilities

• Support the operational success of the centre.
• Coach and mentor the team to deliver excellent service.
• Ensure high standards of safety and service for customers.

Skills

Management experience

Passion for customer service

Inspiring and developing teams

Willingness to work nights and weekends

Job description

A leading entertainment company in the UK is seeking an Assistant Manager for its Reading centre. This role involves overseeing operations, coaching staff, and enhancing the customer experience. Ideal candidates should have management experience in a related field and a strong passion for customer service. Competitive benefits include a bonus scheme, holiday allowances, and wellness support. The company promotes an inclusive environment and seeks individuals who are ready to contribute to its growth.